News, comment & analysis from the only independent professional publication available to every senior official in the UK

London, England
Joined May 2010
The @MoneyPensionsUK is seeking a Head of Policy and Technical Expertise to lead at the intersection of policy, technical expertise and customer-centred service design. Find out more and apply ⬇️ civilserviceworld.com/jobs/l…
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"Put the two halves of the [Alternative People Survey] side by side and they read like two completely different organisations – one steamrolling ahead with use of AI, one highly skeptical about its ability to use people well" civilserviceworld.com/news/a…
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Webinar on demand. Hear senior leaders in government, the voluntary sector, and frontline employment programmes explore with @SercoGroup how joined-up employment support can help build better outcomes for individuals and communities #PartnerContent civilserviceworld.com/event/…
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Caught in a loop with a chatbot? We’ve all been there. On It’s Personal, our podcast with @kpmguk, Andy Macdonald shares how Aberdeen City Council uses AI to make services easier without losing the human touch #PartnerContent 🔗Listen to the full episode: podfollow.com/the-civil-serv…
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"Strikingly, devolution done right could provide the greatest boon for those parts of the country with the worst deprivation and the poorest social facilities," writes Sharon White for CSW civilserviceworld.com/news/a…
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"Going forwards, the key question is whether efficiencies on this scale can be found in coming years, or whether the low-hanging fruit have now been picked" civilserviceworld.com/profes…
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