We are the people’s champion - a charity here for you with practical advice you can really trust, when you really need it. Our team monitors here Mon-Fri, 9-5.
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ALT Image of Leanne from Citizens Advice Liverpool in a white frame. Text underneath the image reads: 'Leanne champions giving everyone a voice'. The Citizens Advice logo sits in the bottom left hand corner with the text 'We are Citizens Advice. The people's champion'
ALT A person is smiling while looking at a smartphone, holding a card. They are seated at a table with a blue water bottle and a book. The image has a text overlay that reads: "Stressed about money? Enter your money management era with our top tips," accompanied by floating dollar signs.
ALT We can help if you're in debt to your energy supplier. Speak to one of our trained specialists today.
ALT Text reads: "Citizens Advice Data Insights: Turning the tide or treading water? What does the Autumn Budget means for households and the wider economy? Thursday 26 November 2-3pm."
ALT Text on a blue background reads "We can help if you're worried about debt" with an icon of a money bag displaying a pound symbol (£).
ALT The image features a quiz question asking, "How much should pensioners pay to apply for their benefits?" with options: A) £1000, B) £1500, C) £800, and D) £0. Option D, £0, is highlighted. Below, text on a yellow background states, "Don't pay to claim." It directs to get free help at "gov.uk/dwp/free-claim-support" with the UK Government logo.
ALT TEXT: We’re taking action to relieve, repay and reform energy debt for consumers. Providing support now, making repayment easier and helping prevent future debt. IMAGE: Someone holding an energy bill
ALT TEXT: Relief: helping consumers get back on top of energy debt. A Debt Relief Scheme will target debt built up during the last crisis. IMAGE: A woman smiling
ALT TEXT: Repay: helping keep vulnerable consumers protected while supporting them to get back on track with their supplier by agreeing a repayment plan. Linking charities, debt advisors, suppliers & customers together on more realistic payment plans. IMAGE: A phone showing someone's energy account
ALT TEXT: Reform: helping make it easier for consumers in the future to avoid falling behind on bills, and providing choices which work for them. Making it simpler to get a new account when you move house, preventing debt build up. IMAGE: A set of house keys
ALT Moving home? You could benefit from changing bank or building society
ALT Text reads: "Autumn Budget live: What does it mean for you and your money?"
ALT In debt to your energy supplier? We can help.
ALT Image of an interior view of a joiner’s van. There are tools and materials on shelves and boxes in the back of the van. Text overlay reads: “Where to go to hire a pro.”
ALT A neighborhood scene with a row of residential houses. Overlaid text reads, "Warm Home Discount letters will begin to arrive to eligible consumers from this week.
ALT A row of quaint houses lines a street under a cloudy sky. In the foreground, a message on an orange background reads: "The letter will either confirm you are getting the discount automatically, or ask you to provide more information." An arrow points to the message.
ALT A row of traditional English houses with a large orange shape overlaying the bottom half of the image. Text on the shape reads: "Watch out for scams! Only respond with more information using the helpline or PO box address included in your letter.
ALT Image shows a speech bubble with text 'Anger and defeat can't be allowed to be a standard emotion for those living in the UK'. The quote is from Ellie Curry at Citizens Advice North Lancashire. Text also reads, 'It's time to turn the tide'.
ALT Image of two detached homes on a bright day with solar panels on the roof. Text overlay reads: “Don’t let a home energy scam (green)wash away your cash.”
ALT Image shows a notebook with text reading 'Moving out to do list: make a budget, take meter reading, change bank or building society?'