
Coauthor "Radically Human: How New Tech is Transforming Business & Shaping Our Future" (#HBR Press,2022).Global Managing Director, #techresearch @Accenture #AI
Bay Area, CA
Joined June 2009
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Our latest #HBR article, published today, looks at how "human-guided and machine-driven" is the future of strategy. #RadicallyHuman @AccentureRSRCH @Accenturetechnology @pauldaugh
Even technology-driven businesses need great leadership. Here's why. hbr.org/2022/06/how-ai-can-m…
H. James Wilson retweeted
Most companies overlook the opportunities for AI to improve exception-heavy tasks such as contract reviews, risk management, and compliance. s.hbr.org/4gnoHCC
H. James Wilson retweeted
We can finally say AI isn't killing jobs.
A new paper from me, @tryramp, and @RevelioLabs uses firm-level spend and workforce data across 21K U.S. businesses to measure AI's impact on jobs.
Firms that adopt AI heavily grow headcount 10% over two years following adoption. Low adopters see no statistically significant change.
Coincidentally @emollick I just spoke about the paper in my talk about "AI implementation in practice" at the MIT Big AI conference last week. #MIT @mit_ide
Everyone should read "On the Folly of Rewarding A, While Hoping for B” at least once.
ou.edu/russell/UGcomp/Kerr.p…
H. James Wilson retweeted
Paper drop, 3 years in the making.
Ever felt the model "helped" but somehow made things worse? Now we can measure it: AI proactivity imposes cognitive load that degrades your work - and once the model derails, it doesn't recover. You do. 🧵 arxiv.org/abs/2505.10742
H. James Wilson retweeted
Huh. Looks like Plato was right.
A new paper shows all language models converge on the same "universal geometry" of meaning. Researchers can translate between ANY model's embeddings without seeing the original text.
Implications for philosophy and vector databases alike.
H. James Wilson retweeted
New research across 7,000+ knowledge workers shows generative AI boosted solo-task efficiency but left collaborative work untouched: heavy users cut weekly email time by 3.6 hours (-31 %) and wrote documents a bit faster, while meeting hours stayed flat.
interesting @prashshukla
How AI generated code compounds technical debt “I don't think I have ever seen so much technical debt being created in such a short period of time" leaddev.com/software-quality…
H. James Wilson retweeted
The biggest myth about #AI is that it’s here to replace human jobs 😱 In reality, the most successful companies use it to amplify human potential. Join @pauldaugh & @hjameswilson for a Fireside Chat on how leaders can integrate AI ethically & responsibly.
Registration link 👇
H. James Wilson retweeted
Many of the original AI benchmarks are genuinely bad: the reason AI stopped getting better at them is, in large part, because they were filled with errors that made getting the right answer impossible.
Replying to @aleks_madry
We find that across the board, today’s top LLMs still make genuine mistakes on these benchmarks.
At the same time, on the majority of the *original* benchmarks, over 50% of “model errors” are actually caused by label noise!
3/5
H. James Wilson retweeted
New videobook release! 🔥 "Human + Machine" by @pauldaugh & @hjameswilson. Explore how businesses can move beyond #automation and embrace #AI as a true collaborator, how to navigate the "missing middle" and unlock AI’s full potential. Stream now, on LIT Videobooks! 📚🎥
H. James Wilson retweeted
For friends of open source: imo the highest leverage thing you can do is help construct a high diversity of RL environments that help elicit LLM cognitive strategies. To build a gym of sorts. This is a highly parallelizable task, which favors a large community of collaborators.
In our new article we look at why AI represents a new digital revolution, one that'll be bigger and happen faster than the initial waves of mobile, analytics, and social platforms. #AI @DrBhaskarGhosh @AccentureRSRCH
Here are three ways AI is changing how companies work: s.hbr.org/4hykJpI
H. James Wilson retweeted
After Ethan's post, I went on a deep dive into this study! I could go on and on about the results but if I had to boil it down to my biggest takeaways...🧵
H. James Wilson retweeted
🔊 New book review out for "Radically Human: How New Technology Is Transforming Business and Shaping Our Future"
@pauldaugh @hjameswilson @Accenture @HarvardBiz
📝 The review was conducted by Ana Catarina Gomes
doi.org/10.1111/radm.12742
#human #technology #ai #rndmgmt
Pleased to co-author the cover story in the new issue of HBR (Jan-Feb 2025) with @pauldaugh . We look at AI and the rebirth of Kaizen, a human-centered approach to reinventing work and process. @AccentureRSRCH @Accenture #AI #GenerativeAI #TechInnovation @HarvardBiz
What's the secret to successful AI-driven process redesign? s.hbr.org/4gzcaL6
H. James Wilson retweeted
Had fun writing this new article on AI-Driven Process Design with @hjameswilson in @HarvardBiz. Agentic AI isn't just a cool/innovative technology thing, it will bring about the biggest ever change in how people and organizations work, as processes are rewired for a new level of human + machine productivity, creativity. And the hook is that techniques like Kaizen can inform the path. Read on for more . . .hbr.org/2025/01/the-secret-t…
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If AI development stopped this week we would have 5-10 years of absorbing the impact of current models on education, culture, healthcare, and business.
But this week has also suggested that development is not stopping.
H. James Wilson retweeted
Now available for ACM Members: "Human + Machine, Updated and Expanded: Reimagining Work in the Age of AI" audiobook, by @hjameswilson, @pauldaugh, Jamie Renell. @Accenture tech leaders provide crucial insights/advice to help you meet the challenge. share.percipio.com/cd/giE9rH…
H. James Wilson retweeted
Is GenAI at a Crossroads? Read our recap of the #BIGAIMIT event @mit_ide, @accenture @thinkers50 @sinanaral @amcafee @hjameswilson @BillAulet and more... link.medium.com/bhnj0XGAGOb


























