ALT Dark red card with white text: On her last emergency room shift, a physician assistant watched two nurses, one of them in training, care for sixteen patients, including a sick baby needing a transfer. The baby, in all likelihood, needed a nurse one-to-one, but administration said: "Well, technically there are two of you, so this seems like a fair staffing ratio." The Podcast by KevinMD.

ALT Pale green card with black text: A woman’s water broke with twins at fourteen weeks, and every week the nurses signed a certificate that said she had made it. They celebrated every single day. "We see this all the time. Don’t worry, we got you." The Podcast by KevinMD.

ALT Dark green card with white text: A woman asked if her first breast biopsy would hurt, was told it was really simple, then kept saying, “I need a grip.” The bed had no grips, and no one had warned her about the pain. "I consider myself to have a pretty high threshold, and for me that was excruciating." The Podcast by KevinMD.

ALT Light gray card with black text: The two physicians she had brought in and trained gave her three months’ notice, because she was not, in their words, “feeding the mid-levels.” She had built the practice herself, from scratch. "I’d never been terminated from anything in my life." The Podcast by KevinMD.

ALT Dark brown card with white text: On the day her insurance ran out, a woman with wounds on both feet was told to go home from a skilled nursing facility. Thirty-four home health agencies refused her. A podiatrist who had treated her for years says she lived alone, with no plan for home care. "She ends up back in the emergency room with infected ulcers again." The Podcast by KevinMD.

ALT Cream card with black text: At her first prenatal visit, a pregnant woman watched three of her four sonograms be thrown in the trash in front of the whole waiting room. She was scoffed at for coming in so early, and told not to look into the sonograms she demanded back. "Demand it. Demand it, or go find it." The Podcast by KevinMD.

ALT Near-black card with white text: A cardiologist’s friend, a musician on Medicaid, called to say his coverage had changed and he could no longer afford the medication he needed. A couple months after he stopped taking it, he had a big stroke and passed away. "He was a really good friend." The Podcast by KevinMD.

ALT Putty card with black text: A perfusionist holds up an iPad so families can say their final goodbyes, holds patients’ hands as they die, and clamps the line on their life support. For two years, her seven-year-old son kept asking her the same question. "Mommy, you’re not going to die, are you?" The Podcast by KevinMD.

ALT Dark red card with white text: In the final year of her physical therapy program, the professors split the class into “the white guys” and “the janitors,” and the janitors were all the students of color. The students took it to the provost, and the professor said it was just a game. "They felt pushed aside to the margins of the learning environment." The Podcast by KevinMD.

ALT Pale green card with black text: A mother arrived at her daughter’s first cystic fibrosis consultation with highlighted protocols and all her questions, and the doctor saw that her hands were shaking. The pulmonologist sat in a chair right next to her and took her hands. "Not across from me, but right next to me." The Podcast by KevinMD.