24 Hour Human Support for The Digital Banking Network by @MetallicusTDBN | Metal Pay | Metal X | Metal L2 | WebAuth | Metal Dollar | XPR Network
San Francisco, US
Joined February 2020
- Tweets2.8K
- Following20
- Followers3.7K
- Likes1.5K
[Status] Investigating: Description: We are currently experiencing an issue affecting card transaction processing.
Impact: Some users may encounter declined or unsuccessful card transactions when attempting to complete purchases.
stspg.io/v9r51h0q8rv6?u=xx9s…
[Status] Investigating: Description: We are currently experiencing delays in processing cryptocurrency deposits and withdrawals.
Impact: Some users may experience longer-than-usual processing times when depositing or withdrawing supp… stspg.io/8xq9k0wk02gz?u=wqjv…
[XPR Network Status] Investigating: Description: We are currently experiencing delays in processing cryptocurrency deposits and withdrawals.
Impact: Some users may experience longer-than-usual processing times when depositing or with… stspg.io/4xhkpqtxrv7m?u=9kw8…
[XPR Network Status] Investigating: We are currently experiencing an issue with app connection and authorization. Our team is actively working on resolving this. Thank you for your patience. stspg.io/0bzzh82rsnb5?u=1xlj…
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/0bzzh82rsnb5?u=qhsp…
[XPR Network Status] Investigating: Description: We are currently experiencing delays in processing cryptocurrency deposits.
Impact: Some users may experience longer-than-usual processing times when depositing supported cryptocurrenc… stspg.io/z23q7g85rjjt?u=1g8n…
Hi! I’m sorry your withdrawal is still showing as pending. We kindly ask you to contact us through the official channels: help.xprnetwork.org/hc/en-us… We look forward to seeing you and helping you.
[XPR Network Status] Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/z23q7g85rjjt?u=478f…
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/z23q7g85rjjt?u=h659…
[XPR Network Status] Investigating: Description: We are currently experiencing issues affecting Bridge functionality on Metal X.
Impact: Some users may experience an indefinite loading screen or encounter an "Unauthorized Access" err… stspg.io/m8xqz0rrtcbl?u=vkq5…
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/m8xqz0rrtcbl?u=qlpq…
[XPR Network Status] Investigating: Description: We are currently experiencing delays in cryptocurrency deposit confirmations for METAL.
Impact: Some deposits may take longer than expected to be confirmed and reflected in users' acco… stspg.io/ty8801f6qm8n?u=mnmb…
[XPR Network Status] Identified: The issue has been identified and a fix is being implemented. stspg.io/ty8801f6qm8n?u=slh3…
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/ty8801f6qm8n?u=0ykw…
[Status] Investigating: Impact: Some users may experience longer-than-usual processing times when withdrawing supported cryptocurrencies.
Current Status: Our team is actively investigating the issue and working to restore normal with… stspg.io/d69jg510fjtb?u=147r…
[Status] Monitoring: A fix has been implemented and we are monitoring the results. stspg.io/d69jg510fjtb?u=4p9w…
[Status] Resolved: This incident has been resolved. stspg.io/d69jg510fjtb?u=yjl2…
[XPR Network Status] Monitoring: Deposits and withdrawals are now enabled on the XPR Network. We are monitoring performance closely, and some transactions may be delayed. Thank you for your patience.
Please reach out to Metal Client… stspg.io/z77pcvd6pg27?u=g8sj…
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/z77pcvd6pg27?u=dsds…
[Status] Investigating: Withdrawals on Metal Pay have been temporarily paused while our team investigates an ongoing issue. We apologize for the inconvenience and will provide updates as more information becomes available. stspg.io/8hgr6h451hdp?u=kc7b…
[Status] Monitoring: Deposits and withdrawals are now enabled on Metal Pay. We are monitoring performance closely, and some transactions may be delayed. Thank you for your patience.
Please reach out to Metal Client Services if you n… stspg.io/8hgr6h451hdp?u=lj98…
[Status] Resolved: This incident has been resolved. stspg.io/8hgr6h451hdp?u=c1jp…