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We aim to be the water company people want to be supplied by and want to work for. We’re here Mon-Fri 8am-9pm and Sat 8am-1pm. Emergency? Call 0333 000 0365

South of England, UK
Joined June 2013
Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)Photo by South East Water (@sewateruk)
Sussex is officially in Severe Drought. We’ve seen just 54% of expected rainfall since March. Ardingly Reservoir is at 19% capacity. We’ve doubled leak crews, fixing 170 bursts in 14 days, and opened a new pipeline from Bewl. Full update: orlo.uk/0k2TM
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Sussex is officially in Severe Drought. We’ve seen just 54% of expected rainfall since March. Ardingly Reservoir is at 19% capacity. We’ve doubled leak crews, fixing 170 bursts in 14 days, and opened a new pipeline from Bewl. Full update: orlo.uk/0k2TM
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Sussex reservoirs like Ardingly remain low following the driest July in 190 years. Baked ground means recent rain just runs off the surface. Our application to @Defra for a commercial Non-Essential Use Ban is pending as a precaution to protect supplies. orlo.uk/zeW9Y
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Reservoirs like Ardingly are extremely low so we're applying to @DefraGovUK for a Non-Essential Use Ban in Sussex. This Drought Order is an application only. It means we have the legal tools to protect household supplies if conditions become more severe. orlo.uk/5OKHX
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South East Water retweeted
Watch about the immense resources water companies employ to get water to your tap: brnw.ch/21x5QsB
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Water has now returned to our customers in Maidstone after a burst pipe interrupted supplies yesterday. We are sorry to everyone that was affected We will not be opening our bottled water stations again this morning.
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We are pleased to say that our teams have worked hard to restore normal water supply, following a complex burst, to customers in the Maidstone area. More information here: orlo.uk/3zwlS
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Our bottled water stations at the below locations have now closed for the evening. 🔵 Maidstone Leisure Centre, Mote Park, Maidstone ME15 7RN 🔵 Morrisons, Sutton Rd, Maidstone ME15 9NN
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We’re sorry to customers in Maidstone who may be experiencing a loss of supply, this is due to a burst main which our teams are working to fix. We have set up bottled water stations for customers in the area. More information here: orlo.uk/DHWI2
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Update for West Hoathly, Sharpthorne, and North Lane customers: the pumps are running and we expect supplies back tonight. [Image description: a South East Water van parked on a road after a spell of rain. The van has a backdrop of green trees.]
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A technical fault at our Water Treatment Works means some customers in East Grinstead and the North Lane areas of West Sussex who may have low tap water pressure or no water. We’re working quickly to restore supplies and sorry this has happened.
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🔊Water supply update 🔊 Overnight, water has been returning to customers in the Benenden area. We have been using tankers to support the network locally. Our bottled water station at The Weald Sports Centre, Angley Road, Cranbrook, TN17 2PN remains open as a precaution today.
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We are sorry to our customers in different parts of Kent who have experienced water supply issues again today (Wednesday, 19 August). Our bottled water stations in the Herne Bay and Cranbrook areas of Kent have now closed. We plan to re-open these tomorrow (Thursday) at 7am.
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Our Chief Executive Officer John Halsall has been at Benenden Village Hall today speaking to customers about the ongoing supply issues. He has given an update on the latest situation and what we are doing to resolve the issues.
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We’re sorry to customers in the Benenden and Rolvenden areas of Kent, who are experiencing water supply issues again today (Wednesday, 19 August). Our bottled water station is open today at The Weald Sports Centre, Angley Road, Cranbrook, TN17 2PN.
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There are around 400 properties in the Benenden area and some properties in the Rough common area still suffering supply issues We’re really sorry and we're working to resolve these issues. orlo.uk/5UrZM
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💧 Bottled water station update💧 Our bottled water stations below have closed this evening. We plan to re-open these at 7am tomorrow morning (Tuesday), in the same locations. We are sorry to all customers impacted by the ongoing supply interruptions orlo.uk/Vo0lG
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📢 WATER SUPPLY UPDATE📢 We have restored drinking water supplies to our customers in the Charing, Challock and Molash areas of Kent today, We are working hard to restore water supplies for all other customers without water. For more information orlo.uk/Xqybh
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Our bottled water stations in Challock Village Hall, The Weald Sports Centre in Cranbrook and Sainsbury's, Altira Business Park, Herne Bay, have now closed this evening (Sunday, 16 August). We plan to re-open these at 7am tomorrow morning (Monday).
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We’re sorry to customers in Whitstable, Herne Bay and the surrounding areas experiencing water supply issues today (Sunday). We have opened a bottled water station in the area, which is open until 10pm tonight. This is at: Sainsburys, Altira Business Park, Herne Bay, CT6 6GZ.
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