On a mission to make your working life simpler, more pleasant, and more productive.
Joined March 2013
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Your AI chats are making you smarter. Why isn’t that knowledge being shared with your team?🤔
Slack's Rob Seaman speaks on multiplayer AI: turning the exhaust of every AI interaction into knowledge the whole company can use.
Listen to the full episode on the @StackOverflow Podcast: sforce.co/4i6Xqqm
Gourd vibes only. 🎃
Whether you’re monster mashing, in hocus focus mode, or just cat-ching up, these spooky statuses are waiting in your Slack ’til the end of the month. 🧟💫🐈⬛
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How do you architect secure, scalable @Salesforce experiences beyond the traditional UI? 🌐
AI assistants are redefining where people experience software. With AIforce, you can connect Salesforce capabilities to tools like Claude, @SlackHQ, and beyond, bringing agents, data, and business processes into new AI-powered experiences.
Introducing AIforce in Action, a new video series featuring expert-led, hands-on demos from Salesforce Architect Evangelists. Explore architectural patterns and practical applications, from headless experiences and agentic identity to security, governance, and more.
▶️ Watch the first episode and subscribe: sforce.co/3UiI1tY
ALT Learn how to extend Salesforce into new agentic surfaces.
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With AIforce, you can bring the custom @Salesforce solutions you build to Claude, @SlackHQ, and beyond. 🤖
⚡ Introducing AIforce in Action, a new video series featuring expert-led, hands-on demos from Salesforce Developer Advocates.
💡 Explore practical techniques, creative experiments, and real-world use cases to help you build agentic experiences wherever your users work.
🎬 Watch the first two episodes: sforce.co/4dWZyP3
Agents and humans: who does what? ⚖️
@TiffInTech asked Rob Seaman, EVP & GM of Slack. His answer: code is no longer the bottleneck, so people get to focus on what they do best: taste, judgment, craft, and intuition.
Keep humans in the loop and the work gets better.
Congrats to the Claude team on Claude Duet! 🎉
Connect Slack and let the agents play digital defense on your unread messages, preserving your focus time. 🛡️
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💬 Kick off onboarding with a single @SlackHQ message.
Trailblazer @IAmKapilBatra joins @JenWLee in an episode of How I Solved It to show how specialist agents can turn days of IT, HR, and Facilities tasks into a 60-second automated workflow.
Watch the full episode: sforce.co/47DgeYb
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Slack Frontline is the mobile-first way to bring retail, healthcare, construction, manufacturing, and hospitality teams into the same work OS as HQ.
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Capturing a 200mph moment requires communication that never hits the brakes ⚡️
Go Inside @F1® with @DanielRicciardo to see how the social team stays perfectly in sync using @SlackHQ — quickly turning around unforgettable content
Learn more: xitter.cf/SlackHQ/status/2112225…
Slack Frontline is the mobile-first way to bring retail, healthcare, construction, manufacturing, and hospitality teams into the same work OS as HQ.
Slack retweeted
Lucky for you, we’ve got the Agentic Enterprise Playbook right here: sforce.co/3TUN3N6
6 chapters. Practical guidance. Real examples. A step-by-step path to becoming an Agentic Enterprise.
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Service Insights, analytics powered by Tableau Next, is available out of the box with Service Cloud. Learn more: sforce.co/4yqyW09
📊 Track case volume, escalation trends, first-contact resolution, and customer satisfaction across channels and priorities.
💬 Ask plain-language questions via conversational AI to get trusted, real-time answers without building custom reports.
⚡ Gain instant visibility into handle times, queue wait times, and rep utilization to balance workloads across every channel.
