Founder at Encoded Brands and Bruiser. Formerly AKQA, BBH.
Marin County, CA
Joined March 2007
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- Following1.7K
- Followers688
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I think the real reason companies are trying to avoid consumer agents is that many of their customer service strategies involve getting customers to give up and go away. But agents never give up. Business models based on upsell and friction fall apart when agents are involved.
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GTA 6 lands. Your PS5 fills up. You delete games because memory is too expensive to expand. Those games lose microtransactions. Daily actives drop and never recover.
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Just when you think @PalmerLuckey couldn't go any harder. It's the K-9 / Lattice singularity. Amazing.
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Is there a term for supposedly premium experiences that aren't? Amex Lounges are an example. When anyone can get in, no one can get in.
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Hot take: Agents will make things easier, but more expensive. Mine just modded my Sony TV in 7 minutes. Nuked the adware and bloatware, and built a custom UI. All of which used to subsidized the price. At scale, we’ll pay the real cost for a good display. Probably for the best.
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The software running on the Sony is a local copy of Gathin23/tv-vibehack (github.com/Gathin23/tv-vibeh…). My @Meta muse agent pulls in my daughters grades and posts to a simple @cloudflare worker. These are amazing times.
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I can confirm this is really easy. And really great. @grok cli/TUI just smoked this. Found the tv on the network, pulled the model, looked everythig up and walked me through a few remote control clicks. Boom.
Plus, now i can customize my living room tv into the home dashboard/radiator I've wanted.
Hacked my TV with Claude Code today
No more ads, bloatware, spyware or laggy UI
I also got a beautiful screensaver with my revenue, calendar, weather, and notifications for new Stripe payments
It was super easy! I sent it the listing for my tv, asked "can you hack this?" And it talked me through how
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The moustache on the left, and the crazy yellow legal pad on the right. Politics in Rock Spring, WY is more entertaining then it deserves to be. youtube.com/watch?v=p3pmEVHJ…
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Nick Strada retweeted
liz warren: we’re gonna stop the mayonnaise company from buying a hot sauce company
elon musk:
Spent today at @vercel Ship 26. Holy shit do they have their brand dialed in. Kudos @evilrabbit_
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I find that LLMs drift and branch and leave more loose ends than they tie off. Unless I watch them like a hawk. And the smarter the model and higher the effort, the problem gets worse. Anyone have any good ideas? @dhh ?
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In case you're wondering. Yes, your @CASIOJapan F-91W will survive a heavy-duty wash and dry cycle. There's a reason the Taliban rock these things.
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