Covering the information, products, and services relevant to the CRM user marketplace.

New York, NY
Joined February 2009
Congratulations to @Adobe, #CSGInternational, @Genesys, @Medallia, and @Qualtrics for being named one of the Top 5 #CustomerJourney Orchestration solutions in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @Adobe, @AdobeExpCloud, @Tealium, @Oracle, @OracleCRM, @Salesforce, and @Twilio for being named one of the Top 5 #CustomerData Platforms in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @ZohoCRM, @Klaviyo, @Salesforce, @MarketingCloud, @HubSpot, and @ActiveCampaign for being named one of the Top 5 #MarketingAutomation solutions in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @ZohoCRM, @HubSpot, @Salesforce, @SalesCloud, @Oracle, @OracleCRM, and @Microsoft, @MSDynamicsCRM for being named one of the Top 5 #Salesforce Automation solutions in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @Assembledhq, @Genesys, @NICELtd, @SuccessKPI, and @Verint for being named one of the Top 5 #WorkforceEngagement Management solutions in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @CallMiner, @cresta, @Genesys, @NiceLtd, and @Verint for being named one of the Top 5 #ContactCenter Interaction #Analytics solutions in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @AWSCloud, @Five9, @Genesys, @NICELtd, and @Talkdesk for being named one of the Top 5 #ContactCenter Infrastructures in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @Creatio_Global, @HubSpot, @Salesforce, @SugarCRM, and @ZohoCRM for being named one of the Top 5 #Midmarket/SMB CRM Suites in the CRM Industry Leader Awards! Link in bio.
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Congratulations to @microsoft, @MSDynamicsCRM, @oracle, @OracleCRM, @pega, @Salesforce, and @ServiceNow for being named one of the Top 5 #EnterpriseCRM Suites in the CRM Industry Leader Awards! #CRM Link in bio.
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Congratulations to @Aurasellai, @Salesloft, @MessageGearsai, @Shirofune_ad and @SurveyMonkey for being named one of the Top 5 Conversation Starters for the CRM Industry Leader Awards! Link in bio.
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The 2026 CRM Industry Leader Awards are here! Our annual awards recognize the vendors that shined the brightest during the past year. See what vendors made the cut. Congrats to all the winners! Link in bio.
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Webinar ALERT! Join the experts from #CSG as they discuss where companies are innovating with #AI, real-time intelligence, and journey optimization. Save your seat before 11 AM PT / 2 PM ET today! champ.ly/269bfu41
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Register for this 30-minute webinar as we take a deep dive into how to identify and prioritize the moments that have the biggest impact on loyalty, retention, and satisfaction. Sign up now! destinationcrm.com/Webinars/…
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The experts from #CSG will go over what separates organizations that act on journey insights from those that simply report on them. Reserve your spot for this webinar now! champ.ly/269bfu41
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Register for this 30-minute webinar as we take a deep dive into how to identify and prioritize the moments that have the biggest impact on loyalty, retention, and satisfaction. Sign up now! champ.ly/269bfu41
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Join us on this informative webinar as the experts from #CSG discuss how leading organizations uncover the journeys customers actually take, not just the ones they design. Save your spot now. #CX champ.ly/269bfu41
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Webinar Alert! In this informative session the pros from @RingCentral will show you how to turn customer sentiment data into actionable intelligence. Reserve your seat before 11 AM PT/2 PM ET today! #ai #data champ.ly/jW68jyXF
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Save your seat for this discussion as the pros from @RingCentral examine the paradigm shift from siloed tool adoption to true "system orchestration," where AI, data, and human interactions form a self-correcting, continuous feedback loop. Register now! champ.ly/jW68jyXF
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Join this informative webinar with the experts from @RingCentral as they discuss how to leverage #AI insights to identify and mitigate agent burnout. Save your seat now! champ.ly/jW68jyXF
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Save your seat for this discussion as the pros from @RingCentral examine the paradigm shift from siloed tool adoption to true "system orchestration," where AI, data, and human interactions form a self-correcting, continuous feedback loop. Register now! champ.ly/jW68jyXF
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