Melbourne IT

#FeedbackFriday Our goal is to give you the best service when you need it. Which is why 95% of our support calls are now handled onshore by our locally-based Customer Care team. Great to see the positive feedback from customers, always more to do in this area!

We're very proud to announce we’ve made it easier for you to get technical assistance with our 24/7 local support so you can get things back up and running as quickly as possible. Connect with our 24/7 technical support bddy.me/3h4fArO #SupportingAustralianSmallBusiness

Have you registered a domain for your business? Here's a guide to help you brush up on the new domain eligibility rules #DomainRenewalSupportSeries bddy.me/3cPGXEK @auda

In this month's #BusinessTransformation update we have provided some updates on how we're building a better business, from a new partnership to improvements to our products and services. Read the June's edition here: bddy.me/3zcsYTf

Do you know which credit card you've used for renewing your domain? Don’t run the risk of your domain expiring due to a payment failure and update your payment details. Here's a guide to updating your payment details bddy.me/352hYd8 #DomainRenewalSupportSeries @auda

#FeedbackFriday We’ve been working hard to improve the speed we resolve enquiries. We're already seeing results with support cases being resolved 74% quicker & positive feedback from customers coming through. It’s a step in the right direction, stay tuned for further updates.

With the explosion of the #SideHustle in 2020 we saw a huge increase in #domains being registered. It's worth checking it's set up to renew correctly so it doesn’t expire #DomainRenewalSupportSeries. Here's a guide to auto & manual domain renewal bddy.me/3uET2CY @auda

Managing multiple email mailboxes for work? Save time & the hassle of managing multiple mailboxes on multiple devices by setting up email forwarding #M365SupportSeries. Here's a step by step guide to set up email forwarding in #M365 bddy.me/3fNf1lM

When you run a business it can be difficult to find time off & the last thing you need is to be buried by #emails when you return. #Outlook’s “Out Of Office” helps you manage this, here's our #M365SupportSeries article to set up your "Out Of Office" bit.ly/33WqZEb

#MeetTheTeamTuesdays Meet Maddie, she’s recently completed her Care training & in her first case she was able to resolve a complex zone record account challenge. Find out more about how we’re transforming our Care team to support you as our business grows bit.ly/3bz4oSe

#FunFactFriday: This month .AU #domains turned 35 years old. #AustralianBusinesses continue to use .COM.AU domains to help protect their brands & #BuildTrustOnline. Read about the importance of domains for your business: bit.ly/2Qk9Elo

One of the big benefits of #Microsoft365 is that it helps you stay connected when you are at work, on the go & working remotely. Here's our #M365SupportSeries article to help you download the latest apps on your mobile or tablet support.melbourneit.com.au/s…