@ACRO_Police

A national UK Police unit making you safer as trusted global leaders in criminal history information. 📧[email protected] | 📞+44 (0)23 8045 1477

acro.police.uk
Joined October 2014
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Did you spot the reference to us in @Channel4's Pierre? It highlighted one of the many specialist services we provide. Our Public Access team plays an important role supporting the national Record Deletion Process, helping ensure applications are in line with national guidance.
4Viewers@4ViewersOct 5
When his young client dies, powerhouse duty solicitor Pierre enters a world of bigotry and corruption to expose the truth, but at what cos? Brand-new series starring David Harewood comes to @Channel4 tonight at 9pm - #Pierre
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ACRO works in partnership with law enforcement agencies and non-policing services to protect the communities we serve. Find out how we provided specialist support to the US Embassy to ensure the safe delivery of its 250th Independence Day celebration. acro.police.uk/s/news/us-emb…
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Following a period of high demand, processing times for Police Certificates have returned to standard levels - up to 20 working days from the time we receive a correctly completed application. Please allow up to 30 working days to ensure you receive it in good time. Thank you.
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Safer recruitment starts with informed decision-making. ACRO is helping law enforcement strengthen recruitment vetting through intelligence-led information. Read more: acro.police.uk/s/news/streng…
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Due to exceptionally high demand, Police Certificate applications are currently taking longer to process than usual. Our current expected completion time is within 30 working days.
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Our team is working hard to process applications as quickly as possible and we appreciate the patience and understanding of our customers during this busy period.
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Due to the volume of enquiries we are receiving, we are unable to provide individual application updates where an application remains within the current 30 working day processing timescale.
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Safeguarding children overseas starts with informed decisions. Recent enhancements to our International Child Protection Certificate will provide more key criminal history information to help organisations recruit safely and reduce risk. Link in comment below.
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acro.police.uk/s/news/safegu…
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Due to the current situation in the Middle East and the impact on postal and courier services, we are currently unable to send hard copies of Police Certificates and International Child Protection Certificates (ICPCs) to the following countries:
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Iran, Iraq, Israel, Qatar, UAE, Bahrain, Kuwait, Jordan, Saudi Arabia, Oman, Lebanon. Please see service updates on our website for more information. Anyone who has applied for a certificate prior to this notice will be contacted by our team to establish an alternative address.
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We will continue to monitor developments closely, maintain regular communication with postal service providers and provide further updates, via our website, as new information becomes available.
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This week, we're joining policing organisations across the country celebrating National Police Staff Week of Celebration and Recognition #CelebratingPoliceStaff To celebrate, our colleagues shared what progression means to them: acro.police.uk/s/news/police…
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📞Our Customer Service phone lines will be closed on Friday 12th December. They will reopen as usual on Monday 15th December. ✉️If you need to get in touch, you can still send us an email. acro.police.uk/s/contact-us
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📞✉️ If you have any questions about our services or your application, please contact our Customer Services team. You can find how to get in touch with them on the Contact Us page of our website. acro.police.uk/s/contact-us
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🇨🇦 Canada Post strike update Due to an ongoing strike, mail delivery within Canada is currently suspended. If you're applying for one of our services and require delivery to Canada, please expect delays until postal operations resume. Thank you for your understanding.
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Applications close at 11:59pm on Sunday 8th June. For any questions about the role or an informal discussion with the Communications Manager, please contact the ACRO HR Team today or tomorrow at [email protected] or 023 8045 1651. @hantspolice @DonnaJonesPCC
ACRO@ACRO_Police2 Jun 2025
Looking for a new role in Corporate Communications? We're hiring! Up to 37 hours per week with part time considered. If you have previous experience in communications or marketing, we'd love to hear from you. careers.newjob.org.uk/job/Ne… @HantsPolice @DonnaJonesPCC
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Looking for a new role in Corporate Communications? We're hiring! Up to 37 hours per week with part time considered. If you have previous experience in communications or marketing, we'd love to hear from you. careers.newjob.org.uk/job/Ne… @HantsPolice @DonnaJonesPCC
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We're currently experiencing a technical issue with our customer service phone lines. If your enquiry is not urgent, please send us an email: [email protected] Thank you for your patience. We will update when the phone lines are working as normal.
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The fault has now been repaired and our phone lines are working as usual. acro.police.uk/s/contact-us
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