Hi Andrew we do not see any red flags on the network. From what we are seeing you should be lag free.Please call us 18775340021
Not a problem, have you tried rebooting your wifi router yet? Also you could try plugging into the LAN of our black power adptr
Hi @andrewgodin we can access your receiver and it is able to access the internet so you should be online. Are you still having issues?
Hi @andrewgodin things are looking good on our end and initial testing shows speed should be there. Have you tried power cycling your router
the internet service is fixed. went out late last night during the storm due to a lightning strike sorry for the inconvenience
Hi @andrewgodin service in Baltimore is up and your recvr is connected to our Tower. Have you tried rebooting your router?
Hi @andrewgodin we don't have any issues to report at the moment but going to have our technicians look into your account. we will call tmrw
There is currently maintenance being performed. The work will be complete shortly in the next 10 minutes. Our apologies
Hi Andrew, there was an outage in Baltimore this morning. Technicians have fixed the issue. Our apologies for the inconvenience
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