Creative and analytical marketing leader with over 20 years of high tech BtoB experience.
Santa Cruz
Joined August 2011
- Tweets1.7K
- Following245
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Darryl Addington retweeted
What does it mean to #ReimagineCX? Why does choice matter to customer experience? @GenefaMurphy - CMO, #Five9 - & @RGareiss - CEO @Metrigy - visit with @cxtodaynews to answer these questions and more.
cxtoday.com/contact-centre/r…
#ContactCenter #IVA #AI
Darryl Addington retweeted
Last chance to register! In 1️⃣ hour, join Donna Fluss, President at DMG Consulting, and Mike Bourke, SVP of Product at Five9, demonstrate the immediate and quantifiable benefits of automation in a webinar dedicated to real-life use cases. Register now: bit.ly/3rOzdI7
Darryl Addington retweeted
Join @kateleggett, VP & Principal Analyst at @forrester, and @ptermilligan, Sr. Portfolio Marketing Manager at @Five9, for a webinar on January 28th to learn how #AI is guiding the contact center in 2021. Register now: bit.ly/2Lkx2wG
Darryl Addington retweeted
The latest announcements from Five9 are critical steps in embracing practical AI in the contact center. @DaveMichels breaks down the most recent Five9 announcements in No Jitter: lnkd.in/emCBFyi
Darryl Addington retweeted
@Five9 President @BurklandDan closing out #Five9CXSummit - talking about the Five9 Commitment to having the best tech and being the best partner for #CX #CCTR #contactcenter
Darryl Addington retweeted
.@Five9 President, @BurklandDan, rounds out #Five9CXSummit by sharing his thoughts on the Five9 position in the market and the strength of our partner ecosystem as we move forward. Keynote starts at 3:15 PM PT!
Darryl Addington retweeted
Always great to geek out with you over the incredible things happening in the world of CX! Great event for Five9!!
#Five9CXSummit
Darryl Addington retweeted
I'm speaking now along with @AddDarryl on what successful companies are doing to improve #CX.
Join us! Lots of great data-backed advice and analysis.
five9.exceedlms.com/student/…
#Five9CXSummit #ContactCenter
Darryl Addington retweeted
.@RGareiss, President & Founder of @Nemertes, joins @Five9's @AddDarryl discuss how brands have distinguished themselves by delivering top-notch customer experience understand that delivering a coveted CX requires a companywide focus on employees, technology, and leadership.
Darryl Addington retweeted
The world is moving 10x faster, so you need to move faster. New #CCTR in days not months #agility @rowantrollope #five9cxsummit
Darryl Addington retweeted
At 12:15 PM PT, @jgownder shares what priorities you should balance for the rest of 2020 and beyond, from business continuity planning to fundamental technology investments to employee experience elevation. It is a must-see #Five9CXSummit session!
Darryl Addington retweeted
Fantastic session from @DeloitteDigital at #Five9CXSummit! #Trust is taking a significant hit with the events of 2020 and many people are seeking more control in these uncertain times. lnkd.in/evxFtHv
Darryl Addington retweeted
Thanks to everyone who joined my session at #Five9CXSummit. The live @Zoom Q&A is a new #BestPractice. In addition to lots of customers and prospects (photos hidden) many @Five9 ers joined to support Q&A. @MWRoseGlobal @srkolman @rowantrollope @kellyD_twenty20
Darryl Addington retweeted
This is a commitment. Somebody participating in the @Deloitte session Q&A from an empty plane #five9cxsummit @Five9
Darryl Addington retweeted
.@ATTBusiness' Rich Shaw shares how the AT&T Cloud Contact Center, powered by @Five9, has been helping customers shift to a work-from-home model and helping manage huge spikes in call. #Five9CXSummit
Darryl Addington retweeted
Listening to the Ask Me Anything session at #Five9CXSummit. All the @Five9 execs, asking questions on the fly - no softballs. @rowantrollope @jdrosen2 @anandc @adignan
Darryl Addington retweeted
Five9 AI-based Agent Assist offering listens in call in real-time, provides real-time transcript, and summary of call. Saves agent time post-call. -- @jdrosen2
This type of service will quickly becoming table stakes for #contactcenter providers
@Five9 #five9cxsummit #CX
Darryl Addington retweeted
.@anandc real question - do you actually have a cat named Skippy John Jones? #Five9CXSummit