Get an on-call change wrong and a P1 pages someone on leave. Ada shows the full change before anything happens. You approve or deny. hubs.la/Q04Cg4zQ0 #AlertOps #AdaAIAssistant #OnCallManagement #IncidentManagement

Two days until 7x24 Exchange. The theme is AI meeting traditional data centers, with sessions on power, cooling and operations at scale. Table T-30. #AlertOps #7x24Exchange #DataCenter #MissionCritical #CriticalPower #DigitalInfrastructure #AI

A P1 lands in ServiceNow. AlertOps finds whoever is on call and alerts their phone. They acknowledge from the alert, and the ticket updates itself. See how the ServiceNow integration works: hubs.la/Q04B_LgY0   #AlertOps #ServiceNow #IncidentManagement

Chellasamy Jamburajan, Deron Streitenberger and Erik Myers are at Table T-30. Bring the alarm problem your team hasn’t solved yet. hubs.la/Q04BT75H0 #AlertOps #7x24Exchange #DataCenter #MissionCritical #IncidentManagement

ServiceNow logs the incident. Reaching the person who fixes it is a separate job. The certified AlertOps app routes alerts and writes every action back. hubs.la/Q04BSMJ50 #AlertOps #ServiceNow #IncidentManagement

Edge inferencing solves a latency problem and creates an operations one. Our CEO Chellasamy Jamburajan joins the RCR Wireless News AI Infrastructure Roundtable tomorrow. #AlertOps #EdgeComputing #AIInfrastructure

During a major incident, someone usually ends up copying names out of ServiceNow, checking who’s on call this week, and dialling people into a bridge one at a time. It’s slow, and it falls apart the day the one person who knows the process is out. #AlertOps #ServiceNow #OnCall

AlertOps is Platinum Partner at 7x24 Exchange next week. Theme: AI and traditional data centers. We’re focused on the first ten minutes after an alarm. #AlertOps #7x24Exchange #DataCenter #MissionCritical #DigitalInfrastructure #AI

Two in three organisations with AI agents had one go wrong last year. Only 31% can stop one automatically. The bar we set for Ada: hubs.la/Q04Bn7wf0 #AlertOps #AdaAIAssistant #IncidentManagement #AIOps

Engineering has the service back. The business is still working from an hour-old update. AlertOps sends role-based updates while the incident is still open. #FridayBillboard #AlertOps #IncidentManagement

Every gap in an incident tool gets filled by a person, usually the engineer mid-incident. AlertOps closes all five. Which do you still cover manually? #AlertOps #IncidentManagement #IncidentResponse #OnCallManagement

“I’m off Oct 2 to 6. Marcus covers.” That’s all Ada needed to set up cover across every group. Nothing changes until you approve. Episode 4 of #AskAda. #AlertOps #AdaAIAssistant #OnCallManagement #IncidentManagement

A vascular device company moved to one number with automatic escalation. If a specialist doesn’t answer, the next is paged instantly. Result: zero missed calls. hubs.la/Q04B6Nqz0 #AlertOps #HealthcareIT #OnCallManagement

“Backup,” “secondary,” “second on-call.” Same role, different word in every tool. Ask Ada to add Sofia as backup. She adds her as Secondary and waits for your approval. Episode 3 of #AskAda. #AlertOps #AdaAIAssistant #IncidentManagement #OnCallManagement

Monitoring sources pile up one sensible decision at a time. Murdoc B. got his team from seven down to one. #AlertOps #OnCallManagement #IncidentManagement #ITOperations

A significant share of on-call time goes into re-solving problems the team has already solved. OpsIQ reads your incident history and surfaces the proven fix before the investigation begins. #AlertOps #OpsIQ #IncidentManagement #AIOps #FridayBillboard

"Nobody calls asking for AI." In Episode 4 of Ops Hour with Mel, Melissa and Vignesh get into what buyers actually ask: the alert somebody slept through and had to explain, and where Agent Ada fits from there. Full conversation: hubs.la/Q04zKyxl0 #AlertOps #OpsHourWithMel

The slow part of an incident comes after the alert: finding the runbook, paging the right people, keeping everyone aligned. Where does your team lose the most time? #AlertOps #IncidentResponse #MTTR #IncidentManagement #ITOps

After-hours coverage is where service commitments are tested, and where the least gets recorded. Austin G. had no reliable notifications and no log. He now has both, plus a full audit trail. #AlertOps #G2Review #OnCallManagement #IncidentManagement

"Knowing when you don't know is more valuable than pretending to know." Melissa and Ibrahim on how Ada was designed. Episode 3 is live. hubs.la/Q04zg7Ry0 #AlertOps #OpsHourWithMel #AdaAIAssistant #IncidentManagement #OnCallManagement