Here to help make you ready for the journey ahead. #MadeReady
Joined June 2010
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We’re ready to support our customers and communities.
Given recent market developments, we have extended hours at some of our branches.
Learn more: spr.ly/60153NuIX
We’re #MadeReady to support your journey. A big welcome to our new customers from Investors Bank!
Visit our Resource Center for answers to your questions as we transition: spr.ly/60123oLXE
Due to a technical issue, access to mobile and online banking was temporarily unavailable to many of our customers for several hours. Access has been restored and all customer data remained fully secure.
We are continuing to experience a technical issue that is preventing customers from accessing mobile & online banking. Our tech teams are fully engaged & working to resolve the issues as quickly as possible. We are sorry for this inconvenience & will continue to provide updates.
We’re currently experiencing a technical issue that is preventing customers from accessing certain systems, including mobile and online banking.
Our technology teams are fully engaged and working to resolve the issue as soon as possible. We apologize for any inconvenience.
Due to the current inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: spr.ly/601833Okn
Mobile Banking will be unavailable for all customers during planned maintenance from 10PM ET Saturday, 7/16, through 6AM ET Sunday, 7/17.
We apologize for any inconvenience. Online account access is available 24/7 at spr.ly/6010ztWse
Branches will be closed on Monday, June 20, 2022 in observance of Juneteenth. As always, our ATMs, online & mobile banking will be available. Branches will reopen on Tuesday, June 21, 2022.
Are you a current HSBC customer transitioning to Citizens? We’re here to help. Follow @AskCitizensBank for updates. Next steps: spr.ly/HSBC.
Please note: Monday, October 11, 2021, our branches will be closed. As always, our ATMs, online & mobile banking will be available. Branches will reopen to serve customers on Tuesday, October 12, 2021. spr.ly/6011JJEfP
On Monday, July 5, 2021 all of our branches will be closed. We hope everyone enjoys their Fourth of July! We will be back online Tuesday, July 6, 2021 to answer all your questions.
Due to today's inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: spr.ly/6010Hdq6m
Due to today's inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: spr.ly/6014HuwKe
2:20 pm: Mobile and online banking have been restored. We regret any inconvenience that resulted from this situation.
9:21 am: We’re currently experiencing a technical issue that’s preventing customers from accessing systems such as mobile and online banking. Tech teams are working to resolve as soon as possible. We regret any inconvenience resulting from this situation.
At Citizens, we’re guided by a Credo that leaves absolutely no room for hatred, violence and discrimination. Given the protest activity in portions of our service area, we’re temporarily closing some branches to protect your safety, and that of our colleagues and communities.
For those wishing to make routine transactions, we recommend using online banking and mobile. If you need additional assistance, contact us at 1-800-922-9999.
We’re committed to renewing branch service as soon as possible. The latest information can be found here: citizensbank.com/customer-se…
Ask Citizens retweeted
For customers trying to check if their stimulus check has posted to their account, we recommend using Online Banking as some of you may experience delays with Mobile Banking due to higher than normal volume. www4.citizensbankonline.com