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Here to help with your @UpholdInc and cryptocurrency questions. Account specifics 👉 https://nitter.gq/t.co/Sczns359pd Disclaimer 👉 https://nitter.gq/t.co/Dvnqw7TBUS

The future of finance
Joined August 2015
Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)Photo by AskUphold (@AskUphold)
Have questions about your Uphold account? Check out our Help Center or send us a message @AskUphold 💬
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⚠️SECURITY ANNOUNCEMENT We’ve been made aware of an email scam asking Uphold users to download a "new desktop application". Be aware this is not a legitimate ask from Uphold. Please be cautious of any such requests
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Service Issue Resolved The technical issue with crypto withdrawals has been resolved. Users should see normal processing times soon. We will continue to monitor and update the status page here: status.uphold.com/
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Temporary Service Issue Some crypto withdrawals are being delayed due to issues with a processing partner. We are actively working to resolve the issue and expect a fix shortly. We will continue to monitor and update the status page here: status.uphold.com/ Thank you for your patience.
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Resolved - Amazon Web Services (AWS) has reported that their issues are now resolved. Uphold systems are fully operational. We’ll continue to monitor the situation to ensure stability. status.uphold.com
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Amazon Web Services (AWS) continues to experience intermittent issues affecting multiple apps and online services across the industry. As a result, some Uphold customers may experience delays when processing transactions or receiving SMS login codes. This issue originates outside of Uphold. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team continues to monitor the situation closely and will provide updates as AWS restores normal service.
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Resolved - Amazon Web Services (AWS) has reported that their issues are now resolved. All Uphold systems remain fully operational. We’ll continue to monitor the situation to ensure stability. status.uphold.com/
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Update: The latest guidance from Amazon Web Services (AWS) indicates that services are once again improving. AWS currently estimates that full service will be restored within approximately two hours. We’ll continue to monitor progress and share further updates as more information becomes available.
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A service disruption with Amazon Web Services is causing widespread internet disruptions, impacting multiple apps and services across the industry. As a result, SMS login codes may be delayed or temporarily unavailable. We are monitoring the situation closely. health.aws.amazon.com/health… ** Update: AWS reporting significant signs of recovery - we continue to monitor the situation. Uphold core services remain operational.
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AskUphold retweeted
A message from our CEO. Please read.
We’re very sorry that some of our customers experienced delays in trading on Friday evening. Friday saw the largest liquidation event in crypto history with $19Bn liquidated in a few hours and it affected the entire market. Virtually all major exchanges suffered severe interruptions to service. While the Uphold platform did not go down and trading continued on many assets throughout the sell off, others were severely affected for around 11 minutes with intermittent disruption for about an hour. We appreciate how massively frustrating it is to experience delays at such a sensitive time. We sincerely apologize to those customers affected and ask for your understanding that the exceptional market conditions caused disruption across the industry. We are conducting a post-mortem and will identify areas for improvement.
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AskUphold retweeted
We’re currently experiencing issues affecting transactions, including deposits, buys, and sells on both Uphold and Topper. Our team is actively working to resolve this We appreciate your understanding. For updates: status.uphold.com
Like all crypto venues right now, we’re experiencing heavy volume. Some tiles in the Uphold app are disabled while we prioritize trading.
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UPDATE: Service Disruption | Certain Services Affected This incident has been resolved. Trading has resumed.
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UPDATE: Service Disruption | Certain Services Affected Monitoring - A fix has been implemented and we are monitoring the results. We appreciate your patience.
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UPDATE: Service Disruption | Certain Services Affected Investigating: We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Our team is actively working to resolve it and expects to restore full service shortly.
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We're currently experiencing an issue affecting our services. All trading activities have been temporarily halted. Our team is actively working on a fix and we expect to restore service shortly. Thank you for your patience. Real-Time Status: status.uphold.com
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AskUphold retweeted
💻 Your social media could be exposing your crypto holdings. 🚩 Check who can see your posts. 🚩 Don’t flex your wallet balance online. ✅ Disable location tracking. ✅ Use an anonymous email for your wallet. 🔒 Privacy matters! Stay safe.
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1/ The recent U.S. election result has triggered unprecedented trading activity across the industry. This is a fantastic moment for the crypto community, for Uphold, and for our customers.
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4/ The deluge has resulted in elevated waiting times for CS response. We understand the frustration. Please rest assured that our teams are working around the clock to respond to tickets.
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5/ New support staff are going live this afternoon following weeks of training, and we’re confident you’ll feel the difference soon. We’re here, and fully committed, to resolving your issues. Please bear with us. We will get to you.
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