CXPA Austin (@AustinCXPA) header
CXPA Austin (@AustinCXPA) profile picture

Austin Network of the Customer Experience Professionals Association (CXPA), a global non-profit organization to promote and develop the CX profession.

Austin, TX
Joined January 2020
CXPA Austin retweeted
Are your #VOC initiatives keeping up? The #CX impact of recent events is triggering many to re-evaluate #VOC programs. Join us for the replay to learn more about the framework, the experiences that guided its development, and how to apply it. bit.ly/3k2Uo5D
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Join the Austin Network next week for a coffee chat about CX! #CXPA #WhatIsCX Tuesday, September 1st at 8:00am CT. bit.ly/32wyEaY
CXPA Austin retweeted
Do your partners have the same goal? 🤝Join @Zendesk to learn how CX pros and Contact Center leaders can work together to generate better outcomes for employees, customers, and businesses. Register here bit.ly/2ZLsQux #CX #CustomerExperience
Grab you favorite morning beverage and join the Austin CXPA Network next Tuesday, July 7th, for our Virtual Coffee Chat. Enjoy networking and casual conversation with customer experience professionals in Central Texas. bit.ly/38ffRna
Join CXPA and @Quadient next Tuesday, June 30th, for a free webinar on The Reality of Mapping: Practical Advice on Getting Your Journeys Right. bit.ly/2Z4UYa1
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CXPA Austin retweeted
Customer feedback is key to #digital transformation. Are your feedback strategies up for the challenge? Our new framework can show you the way. #CXPA #VOC #CustomerExperience ow.ly/xMO950AaGDu
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CXPA Austin retweeted
Want to learn how CX leaders are building on #journeymapping to drive business impact? Sign up for this #CXPA #webinar on Tuesday, June 23th at 3:00 PM EST to hear from Megan Burns, CEO of Experience Enterprises, and Usermind on this topic. bit.ly/2Yo7OQh
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Join the Austin and Dallas Networks for a joint virtual brown bag lunch on April 30th to discuss CX and EX in the post-COVID rebound. bit.ly/2VsOnph
Check out the free webinar by @TopBoxAnalytics on May 12th - 3 Reasons CX Programs Fail to Deliver Measurable Results bit.ly/2UP51hs
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CXPA Austin retweeted
Do you know a #CXpro with a great success story? Or do you know a great #CX story that should be shared? Please tag a #CXPro in the comments below and ask them to apply to share a "How We Did It" case study at Global insight Exchange in Orlando. #CXPA2020 bit.ly/2T3f8yi
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"When do you fire your customer?" is this month's topic for discussion during our Networking Breakfast on Jan. 30 in North Austin. Join us and share your thoughts with fellow CX enthusiasts. #CXPA #CustExp #CX bit.ly/3a6DK0G
CXPA Austin retweeted
The Inaugural North American Customer Centricity Awards Week is 4 days packed with CX Content. You'll get 2 days of Masterclasses led by Diane Magers, CCXP @DianeMagers & Ian Golding, CCXP @ijgolding. CXPA members receive a 15% discount. Register today! bit.ly/36Rr5N2
CXPA Austin retweeted
Kick-off 2020 in Orlando, FL for CXPA's Global Insight Exchange and start your path to strong 2020 #CX results! Use Discount Code NEWCX2020 to save $200 off all registration types, valid now through January 10th. Register Today and Save! bit.ly/39SSjVC #spreadtheword
Join CXPA Austin tomorrow at Shop LC for The Customer Journey – from Prospect to Advocate: How VMware went about building an end-to-end customer journey and used it to build empathy & drive net new actions to improve the customer experience. #CX #custexp eventbrite.com/e/84745456943
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