Congratulations to Eric Dale, Academy Manager, for winning the @BCofEx Lifetime Achievement award. The announcement was shared at the Quality Bus Conference held in Manchester yesterday and is truly well deserved. The ‘Bus Centre of Excellence Lifetime Achievement Award’ acknowledges an individual’s exceptional contribution to the bus sector, making a positive impact upon our communities and customers. Eric is responsible for the Recruitment, Training and Apprenticeships at Go-Ahead London. He has been instrumental in many initiatives throughout his 40 years in the sector. He started as a bus driver at Camberwell Garage, after learning to drive at the infamous Chiswick. He cares for our people, leading the training team through many changes, such as the introduction of CPCs, BTEC and Apprenticeships. He also led the Customer Awareness courses for drivers over many years. Eric has mentored those in the Bus Driver of the Year competitions since 2003 and supported the Pre-promotion courses since 2007. We are pleased that it is now Eric's turn to receive well deserved recognition.