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Redwood City, CA
Joined February 2013
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Monitoring: We are continuing to see errors subside for users connecting to Box's FTP Server. We are still actively monitoring for additional impact as services return back to full functionality. stspg.io/24rfp6pdvmvb?u=prp2…
Scheduled (Nov 22, 2025, 23:30 PST): Starting on Saturday, November 22nd at 11:30 PM PST until Sunday, November 23rd 2:30 AM PST, Box will be conducting limited Resiliency Testing. Though no service impact is expected, this activity m… stspg.io/z0cj5lzpkf5h?u=dc7n…
Investigating: Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available. stspg.io/t49hgjcr47n0?u=sk9h…
Monitoring: Our team has taken steps to remediate this issue and is seeing improvement for multiple Box Services. We are continuing to monitor for any additional impact. stspg.io/t49hgjcr47n0?u=kjdf…
![[Critical] Issue with Multiple Box Services](https://pbs.twimg.com/card_img/2113607560238358528/XqSHj4iU?format=png&name=420x420_2)
Investigating: Our team is investigating an issue in the Box Admin Console when generating reports. Users may see errors or slowness when attempting to generate reports in the Admin Console. We will provide additional information as i… stspg.io/vjcy2t3bp7wp?u=wn8n…
Monitoring: We are continuing to monitor for any additional impact. We have seen improvements with Enterprise Reports so far. stspg.io/vjcy2t3bp7wp?u=k2jc…
Resolved: After further monitoring, this incident is now considered resolved. Enterprise Reports has been restored to full functionality. If you continue to experience any issues, please contact Box Support at support.box.com. stspg.io/vjcy2t3bp7wp?u=j6wf…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/txgv7t7823pn?u=njyb…
Completed: The scheduled maintenance has been completed. stspg.io/txgv7t7823pn?u=56bd…
Investigating: Our team is investigating an issue with Box Notes. Users may see errors or slowness when attempting to utilize Box Notes. We will provide additional information as it becomes available. stspg.io/m5430zfd62s7?u=8481…
Monitoring: All of our services are performing at robust levels. We continue to actively monitor our services. stspg.io/m5430zfd62s7?u=wfqk…
Monitoring: We are continuing to monitor for any additional impact. stspg.io/m5430zfd62s7?u=3fpc…
Investigating: We are continuing to investigate this issue. stspg.io/89ccxzw48cb8?u=zn9q…
In Progress: The scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/7kwr64d2gwwx?u=5hts…
Completed: The scheduled maintenance has been completed. Please contact Box Support via support.box.com if you experience any issues. stspg.io/7kwr64d2gwwx?u=fh16…
Investigating: Box continues to investigate reports of issues with Relay Workflows not firing/processing. Impacted services include Box Relay.
Users of this service may experience Box Relay workflows coming to a stop or not triggering… stspg.io/l44dv5p8q862?u=mffz…
Identified: Box continues remediation efforts to restore full functionality to Box Relay. The underlying cause of the issue has been identified and efforts are underway to restore functionality.
Users of this service may continue to … stspg.io/l44dv5p8q862?u=y4g0…
Resolved: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at support.box.com/ if you continue to experience any issues. stspg.io/l44dv5p8q862?u=2zv2…