Impact & Evaluation (@CABImpact) header
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The award-winning team, responsible for understanding what works and effectiveness at Citizens Advice, and demonstrating the service's impact and value.

London
Joined September 2012
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Replying to @CitizensAdvice
@CitizensAdvice helps people find a way forward: our new impact report explains how citizensadvice.org.uk/about-… #CABlive
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Our #Horsham team cleared up a mystery for client re. 40-year-old long forgotten investments - now can be cashed for more than £8k! #CABLive
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Cl had bailiffs for a court fine. WhatsApp team gave cl advice on rights of the bailiff & assisted w/ reaching payment arrangement #CABLive
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Thank you to all of our amazing volunteers who give their time week after week, We couldn't do our work without them. #volunteering #CABLive
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Debt advisor successfully helped client save £556 by switching energy providers #CABLive
Impact & Evaluation retweeted
two successful PIP appeals today for enhanced rate for daily living and mobility #CABlive – at City of London, London
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Impact & Evaluation retweeted
Advising, researching, guiding, bookkeeping and lots more going on today in our office #cablive
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My personal fave from yesterday #CABLive #TuesdayTreat
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It's not just what we do @CitizensAdvice, but the way we work, that adds considerable value to society. Our impact: bit.ly/1SjGnfK
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#CharityTuesday We are here for everyone - face to face, on the phone and online. @CitizensAdvice's stats in 2016/17 bit.ly/2sxVZWJ
Helping people overcome debt clears the way for them to get on with life. The value of our debt advice in 2015/16: bit.ly/1SjGnfK
Understanding the needs of the people we help @CitizensAdvice is crucial to designing services that really work bit.ly/1SjGnfK
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Impact & Evaluation retweeted
Recognition of a total of 65 years service to @CitizensAdvice by these 2 lovely Felixstowe ladies! Thank you both!!
Low confidence is a key barrier to developing good money skills. More about our #financialcapability research bit.ly/2pvPqWF
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Impact & Evaluation retweeted
Detail of #QueensSpeech has encouraging bit on logbook loans. @CitizensAdvice looked at this: poor protection = big detriment for borrowers
In 2015/16 our social and economic value to society was £1.9 billion! More about the impact of @CitizensAdvice bit.ly/1SjGnfK
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Our unique data and insight mean we have our finger on the pulse of the issues affecting people in society bit.ly/1SjGnfK
Impact & Evaluation retweeted
Looking forward to speaking later @NPCthinks #dataviz #measurementseminar on behind the scenes of how @CitizensAdvice tells its impact story
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Evidence is key to how we make services relevant for people. @SatdeepGrewal on our #financialcapability research wearecitizensadvice.org.uk/w…
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