CDI is the global leader in training, certification & consulting for conversational AI. 200+ enterprise clients, 15K+ students worldwide.

Amsterdam, The Netherlands
Joined October 2014
Conversation Design Institute retweeted
At the 2023 Future of Customer Contact Conference Hans van Dam, CEO of @CDInstitute_ talked us through how to unlock the promise of conversational AI technology. Go back to this insightful session from the conference or catch up on what you've missed! bit.ly/3okdqMi
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Conversation Design Institute retweeted
Together with @ihassociation and @CDInstitute_, the Open Voice Network is bringing essential programming to the VOICE 2022 program in Arlington, VA. Learn more at lnkd.in/eEGaVV3N #VOICE22 #VOICE2022 #OVON #OpenVoice #Technology #Voice #VoiceforAll #IHA #CDI
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Conversation Design Institute retweeted
What would be a better way to do a recap of the @CDInstitute_ festival series? Do a big recap show on video... or maybe create an annual book with an overview of all the learnings? Thoughts? @ReamBraden @gabennett45 @henrythemeanbot @gwronald
67%Video
33%Book
6 votes • Final results
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Conversation Design Institute retweeted
In 2021 we tripled our team at @CDInstitute_ , launched new courses, founded a consulting firm, organized two conferences, started a family, learned to make vegan burgers, and trained with @Iceman_Hof and his friends. Looking forward to the next one! 🍾 #HappyNewYear #startups
Conversation Design Institute retweeted
Traveling for the holidays? Missing the #conversationalAI space? Listen to this conversation between @techpeace and @hvdam on the @CDInstitute_ podcast. They discuss @TechstarsIowa, building business alongside product, and the vision for @voxable. blog.conversationdesigninsti…
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Conversation Design Institute retweeted
If you are ready to learn CxD, checkout these programs: @MIT @PrattInstitute @CarnegieMellon @uarizona @UW @CDInstitute_
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Conversation Design Institute retweeted
The future is multimodal ✨ Looking forward to breaking down the UX opportunities for #conversationdesign at @CDInstitute_ in less than an hour See you there! hopin.com/events/van-dam-s-f…
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Conversation Design Institute retweeted
⏰ LAST CHANCE TO WIN TICKETS ⏰ Win a free ticket to Conversational Design Festival, hosted by @CDInstitute_ Hurry! Last few tickets remaining 👉 buff.ly/350j1u0 Event details: bit.ly/3v0pJuV #giveaway #CAI
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Conversation Design Institute retweeted
🤝 Know someone who needs a seat for the Conversation Design Festival? Nominate them and you both might get to go. Here's how ↓ 1. Tag a #conversationdesigner who you think deserves a ticket 2. Follow @voiceflow 3. We'll randomly pick two pairs of winners 🎟@CDInstitute_
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Conversation Design Institute retweeted
Conversation Design Institute co-founder and CEO Hans van Dam - Voicebot Podcast Ep 192 - voicebot.ai/2021/02/10/conve… @CDInstitute_ @bretkinsella #conversationalAI
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Conversation Design Institute retweeted
The #RasaSummit is only two weeks away and we're looking forward to hearing from @hvdam Co-Founder & Dean @CDInstitute_ about the state of conversation design. Register and check out our full speaker lineup: hubs.ly/H0FmJSZ0
Conversation Design Institute retweeted
Replying to @ingacafe
@caferuoff put together this list last year. We just added the @DigitalAssist11, @CDInstitute_, and our own Advanced CXD course. It's amazing to see how there's now a wide selection of courses for all levels and price points available. medium.com/voice-tech-global…
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Conversation Design Institute retweeted
I'd say conversation designers are part of the AI and Machine Learnings specialists. Some of them part of the Digital Marketing gang. It's looking good for conversation designers. GO TEAM! #ai #cdinstitute #chatbots #voice #conversationdesign
Don't fear AI. The tech will lead to long-term job growth. #JobsReset bit.ly/365eSVL
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Conversation Design Institute retweeted
Do conversation designers really need to be techies? #ConversationDesign #ConversationalAI #Hiring
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Conversation Design Institute retweeted
On my way to do on-site work with a client in Germany. It's my first live session since the end of February. Not sure how I feel about this one yet. Fingers crossed. #covid #conversationdesign #germany
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Conversation Design Institute retweeted
The difference between chat and voice search refinements | VUX World youtu.be/_3fCGjZaKV4
Conversation Design Institute retweeted
Another excellent event for your calendar: botmock.com/ama-august/ 28 August 8pm (BST)
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Conversation Design Institute retweeted
Recommended read on @Medium: “The Fine Art of Bot Naming” ift.tt/3h5SXSN
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Conversation Design Institute retweeted
Looking to name your AI Assistants. Why not read this article first: The Fine Art of Bot Naming by Gabi Buchner link.medium.com/puptQJIi38 @robocopyio #chatbots #aiassistants #voicefirst #alexa
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Conversation Design Institute retweeted
New episode of Hans & The Botman - we discuss Lizard people, Bill Gates, 5G and we get into an argument... eventually, we called upon the Alexa skill Kid's Court to settle the case.. Watch it here #alexa #googleassistant #voice #chatbots youtu.be/pMHwepqL3fE
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