CDK Global is a leading provider of retail technology and SaaS solutions for dealers and auto manufacturers. For support, click here: https://xitter.cf/t.co/tQzwJV5Rxk
Hoffman Estates, IL
Joined January 2010
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We asked Benzel Busch Motor Car how the CDK Dealership Xperience Platform helps their team perform at their best.
Watch our latest customer success story to see what they had to say: ow.ly/Mssh50XjkFz
#AutomotiveIndustry #Dealership #CarSales
CDK Global retweeted
Some dealers are seeing up to a 30% increase in hours per RO from video MPIs.
Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at @CDKGlobal, breaks down how AI is now being used to score the quality of those videos.
Focus is shifting from how many get sent to how well they actually explain the repair.
"Simply sending a video doesn't automatically make it effective. Did I actually show the customer a filter? Did I clearly explain what was found?"
Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/preston-on…
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Thank you to our partner @CDKGlobal! Check them out by visiting: cdk.com/connect
CDK Global retweeted
More car buyers are still trading in vehicles with negative equity, despite taking a financial hit.
The top reason why…
Is they just want to upgrade.
But another reason is climbing fast:
20% of buyers traded in to lower their monthly payment.
Buyers still want the next vehicle.
And the tolerance for that cost keeps rising.
____
Data via @CDKGlobal | Check out their Q3 financing data for more insights on financing trends, negative equity, incentives, and affordability pressures shaping today's car buyer: www2.cdkglobal.com/l/146251/…
What does Gen Z really want from a dealership career?
Our 2026 CDK Dealership Workplace Study shows it's about more than a paycheck.
Explore the role of training, mentorship, work-life balance and career growth:
👉 bit.ly/4i9QFmb
#Dealership #CarSales #GenZ
What's next for Video MPIs, and what opportunities are #FixedOps leaders overlooking?
CDK's Kim Saylor joins @GuyDealership #DailyDealerLive TODAY to share her perspective on where dealership service departments are headed next.
Catch the conversation at 1 PM EST! 💻
Middlekauff Ford knew they needed help updating the Service tools within their DMS.
But what started as a search for better integration resulted in much more.
👉 bit.ly/3W0s7EX
#FixedOps #Dealership
Customers don't want their day to revolve around a service appointment.
🚗 Learn how dealerships are using rideshare and smarter transportation strategies to improve satisfaction and efficiency.
➡️ bit.ly/4jvZKs7
#Dealership #FixedOperations
This week, CDK CONNECT explores the technologies, data and strategies helping dealers sell more, service more and operate more efficiently.
Get the details on these and next week’s briefings (12 in all) and register now:
👉 bit.ly/4zbV92O
#CDKCONNECT #Dealership
We retooled #CDKCONNECT to deliver what you need, the way you want it — in targeted, 15-minute briefings.
Explore all 12 now and register for the ones that matter most to your dealership. ⤵️
bit.ly/4yirKTy
#Dealership #CarSales
One cyber threat rose to the top in 2026: phishing.
Get all the latest insights from our State of Dealership Cybersecurity 2026 report ⤵️ 📖:
bit.ly/4yiFz4v
#CybersecurityAwarenessMonth
Our team left the 2026 #EmpoweringAuto Flagship Conference feeling inspired by the energy, passion, and sense of community in the room.
Thank you to Empowering Auto for creating a space where connection, innovation, and inclusive leadership can thrive!
New data from our CDK #Affordability Tracker shows bestselling vehicles reached a record average transaction price in September.
See which models are driving the trend and what's next as the 2027 model-year rollout begins:
👉 bit.ly/4B2QH8n
#AutomotiveIndustry
In recognition of #CustomerServiceWeek, we celebrate Christie Grzymala, just one of our many Customer Care agents who go the extra mile to make a difference every day.
#LifeAtCDK
The best dealership technology makes complex work feel simple.
Discovery Nissan trusts CDK to provide the technology, innovation, and partnership needed to keep their business moving forward.
Hear from more CDK customers:
👉 bit.ly/3VmgGY2
#Dealership #CarSales
🚗 What's really driving car buyers' financing decisions right now?
In Q3, we found that shrinking incentives, longer loan terms, and rising negative equity are creating new financial hurdles in the purchase journey.
See the latest data:
👉 bit.ly/47CUprD
#CarSales
The latest business-critical technology, insights, and strategies can't wait.
So we retooled #CDKCONNECT to deliver it all the way you want it — in targeted, 15-minute briefings.
👉 bit.ly/3VukTca
#Dealership #CarSales
Our CDK Ease of Purchase Score dropped to 79% in September, the first score below 80% since December 2025, but the story doesn't stop there. 📉
Read the full blog to learn what's driving the decline:
👉 bit.ly/4AFu75m
#Dealership #CarSales #CustomerExperience
CDK Global retweeted
Only 79% of recent car buyers said the purchase process was easy.
David Thomas, Director of Content Marketing at @CDKGlobal, says it’s the first reading below 80% since December, with nearly every step of the purchase process getting harder except the trade-in.
“It’s dropping to 79%, so the first time it’s been under 80% since December.”
Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/mayoral-on…
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Thank you to our partner @CDKGlobal! Check them out by visiting: carguymedia.com/4z06keG
CDK Global retweeted
Negative equity is adding two years to some car loans.
David Thomas, Director of Content Marketing at @CDKGlobal, says buyers previously reported extending terms by one year to reach the payment they needed.
Now?
The most common response is two.
“The negative equity is both increasing and impacting the length of the term.”
Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/mayoral-on…
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Thank you to our partner @CDKGlobal! Check them out by visiting: carguymedia.com/4z06keG
We're grateful to partner with customers like David Cerqueira and Benzel-Busch Mercedes-Benz who are leading the way in AI adoption.
Read the full story:
👉 bit.ly/46Y11AC
#FixedOperations #Dealership #CarSales
The latest CDK updates are here. 📩
From AI-powered service recommendations to enhanced reporting, payments, inventory, and customer engagement tools, explore what's new:
👉 bit.ly/4z3xh19
#Dealership #CarSales #AutomotiveRetail