Consumer Liaison Group - New England ISO (@CLG_NE) header
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The Consumer Liaison Group is a forum for the free flow of information between ISO New England and electricity consumers.

Joined December 2017
Photo by Consumer Liaison Group - New England ISO (@CLG_NE)Photo by Consumer Liaison Group - New England ISO (@CLG_NE)Photo by Consumer Liaison Group - New England ISO (@CLG_NE)Photo by Consumer Liaison Group - New England ISO (@CLG_NE)Photo by Consumer Liaison Group - New England ISO (@CLG_NE)
👋CLG is open to all New England electric consumers and has been since 2009! We hope to see you on March 30th in New Hampshire (location TBD).
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Our doors (in-person and on WebEx) are open and we hope to see you on March 30th!
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Our Coordinating Committee is already planning for a dynamic 2023. We look forward to learning from consumers and speakers, to sharing new ideas with ISO NE, and to our continued education of consumers from every New England state.
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On November 30th, we held our typical biennial elections, relying on CLG rules and past practices which embody core principles of open, democratic elections. The day and election was a success.
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Kate Grant from Rhode Island Energy reminds CLG to make the most of the EE programs we have and figure out how to overcome any barriers to maximize current programs. The Company is mindful of the impact of expanding programs on the bill through the EE charge.
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RI Center for Justice's Jennifer Wood connects impacts of electricity costs to the unrealized potential of low-income consumers in the energy space.
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Low income customers are not hard to reach, they are essential to reach. Every rate increase disproportionately impacts low income consumers.
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@ASchuur from @neepenergy reminds CLG that energy efficiency provides savings to direct participants and all ratepayers in the region: a cost reducer and tremendous benefit to our states.
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The traditional utility concept of least cost now meets greenhouse gas goals. Energy efficiency provides for both.
Replying to @DawnEuer
@DawnEuer addresses the CLG, highlighting the recent Act on Climate: RI is a small state, but emissions are a global problem; that doesn't mean we can't do our part. We are setting a standard, a benchmark to transition sustainably and responsibly.
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The work now must focus on getting to the solutions rather than the "why nots."
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We can't talk about the reliability with renewables without talking about upgrading the grid, battery storage, microgrids, energy efficiency. Explore options to reduce demand and address those issues before expensive upgrades or expansions of infrastrucure.
ISO NE Board will hold an open board meeting on November 1st in Providence - the public are encouraged to attend in person or virtually. Registration will be required.
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CLG is underway in Providence RI! Join us for a discussion on RI legislation and the upcoming winter electricity outlook. iso-ne.com/committees/indust…
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Are we at the inflection point that consumers don't care as much about climate change - they just believe in clean energy?
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Dana Fischer of Mitsubishi: Comfort level of a house often the driver in deciding on heat pumps, so education is still necessary.
Melissa Birchard of the Acadia Center: We're heading in a good direction in New England, but we need to do more to make electrification more appealing.
Cammy Peterson of MAPC: Customers still installing heat pumps for air conditioning, which may mean proper energy efficiencies not installed. Also, about 85% of heat systems are replaced in an emergency situation - need to bring heat pumps more available in those scenarios.
Heather Tackle: transitions don't happen without costs - cost is still an issue.
Power Option's Heather Tackle: we need to transition our energy sector, but who we get there and how cost effectively we do that, is important. We also must protect those who are least able to afford it.
From ISO's Anne George on the upcoming winter reliability: Studying now to understand where generation resources are and looking at the potential to do something more. ISO NE will likely preview steps in early July, IF there are next steps.
ISO NE's 2021 Annual Markets Report showed higher costs in natural gas drive higher energy market prices, lower capacity costs, and higher transmission costs in 2020. Anticipates more of the same for 2021.