The countdown to HLTH USA 2026 is on!
Our team is looking forward to a great week of conversations around healthcare innovation, patient experience, and contact center transformation in booth 2024.
Learn more: hubs.ly/Q04DNBX50
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Our company has grown and changed over the years, but one thing that continues to make CTG special is the people who choose to grow with us. We’re grateful for the experience, perspective, and commitment John has shared throughout 15 years with our team.
Thank you, John!
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What does "Together, we shape what's next" mean? Marcy Rychlewski, Vice President, Talent, brings it to life.
#TogetherWeShapeWhatsNext #ShapingDigitalTogether
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More IT vendors and platforms do not automatically mean better service.
CTG combines healthcare specialization, local accountability, and scalable global delivery to align teams, service levels, and governance around your outcomes.
Learn more: hubs.ly/Q04DCWSg0
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Great talent can disappear from view surprisingly quickly.
Tracking demonstrated skills, interests, and availability earlier gives teams more time to find the right match and keep proven talent in motion: hubs.ly/Q04D0G-10
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You may not be able to tie every patient conversation to a specific outcome, but earlier signals can still show whether an outreach program is moving in the right direction.
Look beyond activity metrics when evaluating AI-supported patient engagement: hubs.ly/Q04D0G130
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CHIME Fall Forum is one week away!
Kelly Stoker, Mary Brezler, and Jeremy Molnar are looking forward to joining the healthcare community in Denver and talking about cyber resilience in clinical settings.
Going to be there? Book time with the CTG team: hubs.ly/Q04D0t4V0
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When seasonal demand rises, the right staffing support can make the difference between falling behind and keeping on track.
See how CTG helped a global mobility company scale its customer service workforce, meet bilingual hiring needs, all within budget: hubs.ly/Q04D0r4W0
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A first-year analyst building reports is doing more than formatting numbers.
As AI takes on more basic tasks, orgs need to consider how junior employees will continue gaining that context.
The work may be changing, but learning still needs to happen: hubs.ly/Q04D0mtv0
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Every call, question, and request is part of the patient experience.
At @hlthevent 2026, we’ll be sharing how healthcare organizations are modernizing their contact centers with Amazon Connect to make those interactions simpler and more effective: hubs.ly/Q04D0hgQ0
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Unstructured information can quickly become a bottleneck.
For thyssenkrupp Supply Chain Services, defect images, audit emails, and quality data had to be manually interpreted and organized into compliant work instructions.
Read the full story: hubs.ly/Q04D087M0
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We have three new marketing opportunities open at CTG!
Manager, Paid Media: hubs.ly/Q04D04TF0
Senior Manager, Inside Sales: hubs.ly/Q04D04Vr0
Senior Manager, Marketing Operations: hubs.ly/Q04D04SN0
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The CIO role is getting bigger.
As AI becomes more embedded in how healthcare organizations operate, technology leaders are being pulled deeper into conversations around people, processes, operations, and ultimately, outcomes: hubs.ly/Q04CF-Cs0
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We’re heading to CHIME Fall Forum 2026!
Jeremy Molnar is leading a focus group on cyber resilience for clinical OT with plenty of room to share experiences, challenges, and ideas with peers facing many of the same questions.
Register for the focus group: hubs.ly/Q04CG5bX0
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Successful AI pilots raise some questions.
Who approves future use cases? What level of oversight is needed? How will we track where AI is being used and what data it can access?
Without clear answers, scaling beyond one team or department is difficult: hubs.ly/Q04CjYDL0
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Smart pump safety depends on more than the pump itself.
Governance, education, vendor oversight, EHR optimization, and consistent processes all influence how safely and effectively infusion technology is used.
Explore the case study: hubs.ly/Q04CjTHy0
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More years of experience. More industry knowledge. More boxes to check.
Every new requirement shrinks the talent pool.
Sometimes the fastest way to find great talent is to rethink what truly matters for success in the role: hubs.ly/Q04CjNWC0
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Growth is a good problem to have, until existing processes can no longer keep up.
Our latest case study explores how CTG helped an organization modernize identity verification and reduce risk without adding friction to the user experience.
Read more: hubs.ly/Q04CjM740
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“Is Microsoft 365 Copilot secure?” is usually one of the first questions organizations ask.
Before deploying Copilot, take a closer look at what employees can access and whether those permissions still make sense: hubs.ly/Q04Cj5CW0
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Tomorrow, we'll hear directly from healthcare leaders who have been through the process of modernizing the patient contact center and can speak candidly about the realities of cloud migration, stakeholder alignment, AI adoption, and change management: hubs.ly/Q04Cj47P0
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