Official CalMac service account. Your first stop for customer service, updates and information. Available from 08:00 to 20:00.

West Coast of Scotland
Joined May 2014
ℹ️🕐Our Customer Engagement Centre opening hours change for the winter period: Mon – Fri, 7am – 7pm, and 8am-7pm on Sat and Sun.  These are in place from 19 Oct until 25 Mar 2027.
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We’ve now signed off for the day and back online again tomorrow at 8am. 🛳️ Stay informed on updates by visiting our service status pages: ow.ly/IMqT50UT8Ay
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❌RED #Oban #Colonsay 30Oct Due to MV Clansman operating an amended timetable for livestock sales, this service is cancelled.
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⚠️YELLOW #Oban #Craignure 28Oct Due to tidal conditions, the 07:30 arrival in to Oban may be delayed.
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🔶AMBER #Tayinloan #Gigha 28Oct MV Loch Ranza is expected to depart Campbelltown at 10:30 and operate the 17:00 from Gigha and 17:35 from Tayinloan. All sailings before this are cancelled.
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🔶AMBER #Largs #Cumbrae 28Oct MV Loch Shira is expected to depart James Watt Dock at approx. 06:30 on Wednesday 28 October. Please see: ww.calm.ac/07 for full info
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🔶AMBER #Mallaig #Armadale 28Oct Due to adverse weather, the 08:40 from Mallaig and 09:25 from Armadale are cancelled.
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🔶AMBER #Oban #Craignure 31Oct Due to berthing constraints in Oban, the 19:35 sailing departing Oban will now depart at 19:15 and the 21:10 sailing departing Craignure will now depart at 20:35. The 21:50 sailing departing Oban will now depart at 21:00.
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🔶AMBER #Oban #Craignure 30Oct Due to berthing constraints in Oban, the 21:50 sailing departing Oban will now depart at 21:20.
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⚠️YELLOW #Fionnphort #Iona 28Oct Due to adverse weather, the 07:00 request sailing from Iona has been cancelled, service will resume with the 08:35 from Fionnphort. Service remains liable to disruption or cancellation at short notice.
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🔶AMBER #Gallanach #Kerrera 27Oct Due to an adverse weather forecast, the 18:00 sailing from Kerrera has been cancelled.
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🔶AMBER #Mallaig #SmallIsles 28Oct Due to adverse weather, service is liable to disruption or cancellation at short, berthing is not guaranteed in Muck due to local swell conditions.
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🔶AMBER #Mallaig #Armadale 28Oct Due to adverse weather, the 08:40 from Mallaig is cancelled.
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🔶AMBER #Ardmhor #Eriskay 27Oct Due to adverse weather, MV Loch Alainn will operate the following amended timetable: see calm.ac/21
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🔶AMBER #Largs #Cumbrae 28Oct MV Loch Shira is expected to depart James Watt Dock at approx. 06:30 on Wednesday 28 October. There will be a review at 08:00 for the 09:00 departing Largs.
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❌RED #Largs #Cumbrae 27Oct Due to strong winds, MV Loch Shira is unable to depart James Watt Dock, as a result this service is cancelled for the remainder of the day.
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🔶AMBER #Gourock #Kilcreggan 28Oct Due to the damage of the Kilcreggan slip during storm Boelo, the following sailings are cancelled: Depart Gourock - 06:40, 07:25, 08:30 & 09:30 Depart Kilcreggan - 07:00, 08:00, 09:00 & 10:00
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❌RED #Sconser #Raasay 27Oct Due to adverse weather, this service has been cancelled for today.
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🔶 AMBER #Largs #Cumbrae 27Oct Due to strong winds, MV Loch Shira is unable to depart James Watt Dock, as a result this service is currently suspended. A further update will be provided at approximately 15:00.
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🔶 AMBER #Tobermory #Kilchoan 27Oct Due to adverse weather, the 13:00 departing Tobermory and the 13:45 departing Kilchoan will be the last sailings of the day. All further sailings are cancelled.
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❌ RED #Lochaline #Fishnish 27Oct Due to continued adverse weather MV Lochinvar has returned to Lochaline, this service is cancelled for the remainder of the day.
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