
VP at @WaterfieldTech. Proud husband & father of 4. @Duke & @WPIBiz grad. Views expressed here are mine and not of Waterfield Tech.
Northampton, MA, USA
Joined June 2009
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I don’t like to work while on vacation, but I love to stay with a customer. – at Alajuela, Costa Rica
Please help me and @Avaya raise money for @GiveKids The World Village. We're running an internal friendly competition and my organization has the most donors but not the most $ raised. If you're willing to join us, please click here to donate. Thank you. give.gktw.org/fundraiser/502…
Great read today
In the chaotic period before and after the 2020 election, General Mark Milley may have done more than any other American to save democracy from Donald Trump, @JeffreyGoldberg reports. theatlantic.com/magazine/arc…
Loved this
What if you spend all this time and money on training and someone leaves?’” Crosby says. “I ask them, ‘What if we don’t spend the time and money, and they stay?
In 33 years of operation, only seven general managers have left the company voluntarily. hbr.org/2016/01/how-one-fast…
Carl Knerr retweeted
Fourteen years ago, when the big three automakers were struggling to stay afloat, my administration and the American people stepped in to support them. So did the auto workers in the UAW who sacrificed pay and benefits to help get the companies back on their feet. Now that our carmakers are enjoying robust profits, it’s time to do right by those same workers so the industry can emerge more united and competitive than ever.
Carl Knerr retweeted
🌟 We're Hiring at Avaya! Seeking a Senior Alliances Solution #Marketing Manager. Innovate with #AI leaders on a global scale. More than a job, it's your launchpad to transform industries! 🚀 Apply: lnkd.in/gdihemAZ #Avaya #JobOpening #GlobalImpact 🌍
Excellent article about @Avaya from @ebkell on @nojitter . Solid overview of our rationalized portfolio, #InnovationWithoutDisruption, Avaya & MS, CX as north star, and continued Aura investments. I recommend you give it a read. nojitter.com/analyst-insight…
While innovation is a necessity, moving to the cloud needs to be on your terms. With @Avaya Enterprise Cloud, you are offered a seamless #hybridcloud experience that combines the best of on-premises and cloud solutions. More at bit.ly/3KgD7VZ #ExperiencesThatMatter
Eid Mubarak for all those who practice! – at Northampton, MA
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Our last presenter at the @Avaya #Partner Forum, Luis Orama, takes the stage at #AvayaEngage to talk about driving #CustomerLifetimeValue – at Florida, USA
Carl Knerr retweeted
It’s Not Just About Technology. Trust plays a big role - @emir_susic at the Partner Forum #AvayaENGAGE – at Florida, USA
The amazing @TammieBriscoe takes the stage at our #Partner Forum to talk about how @Avaya will continue to work with the #Channel to improve #CSAT. #AvayaEngage – at Florida, USA
We get a second appearance by @emir_susic to talk about the newly rebranded ACES (@Avaya Customer Experience Services) and how we can (and will) work (not compete) with our #channel to deliver valuable use cases for our customers. #AvayaEngage

















