Lee Castleton OBE retweeted
#PostOfficeScandal #Accountability #Redress
UK government adapts Post Office Scandal Redress Schemes and investigates pre-Horizon software computerweekly.com/news/3666…
Lee Castleton OBE retweeted
#PostOfficeScandal #Redress #Compensation #Accountability #HCAB
Yesterday 20th October 2026 Sec of State Rt. Hon. @jreynoldsMP appeared in front of the Business Select Committee @CommonsBTC . He was asked by the Chair @liambyrnemp why 1800 Redress Scheme Claims still remained unsettled despite stated ambitions in January from @biztradegovuk that all claims would be settled by the Summer.
Two full years ago upon his original appointment as Sec of State in 2024, Rt. Hon. Jonathan Reynolds MP announced the Horizon Shortfall Scheme Appeals Process following recommendations from the Horizon Compensation Advisory Board in 2023. He told the House of Commons the new appeals process would be “easy” to engage with and its outcomes would be “delivered at pace”.
The Scheme was finally launched 7 months later on 8th April 2025.
Since the launch of the HSSA 18 months ago 155 Victims have claimed under the Scheme with just 26 Claims settled to date.
So three years on from a recommendation of the HCAB and just 17% of claims settled is an interesting definition of "Delivered at pace" ⁉️
Latest Redress figures to 30th September 2026: 👇
gov.uk/government/publicatio…
As of 30 September 2026, approximately £1,731 million has been paid to over 14,000 claimants yet Fujitsu have still yet to contribute one penny piece. 😡 😤
@CastletonLee @Janetsk20073533 @Malcolm22206844 @ElCShaikh @nickwallis @VarchasPatel @sharrond62 @ArturNadol7566 @rbrooks45 @andyburnham @BBCEmmaSimpson @DavidDavisMP @kevinhollinrake @premnsikka @UKHouseofLords @HouseofCommons
Lee Castleton OBE retweeted
SLEEPLESS NIGHTS, SPONSORED BY POST OFFICE
Vinod Sharma cut his holiday short with a £1,100 flight home. The Post Office computer had a welcome home gift waiting, a £29,000 shortfall.
Vinod Sharma ran a post office in Balornock, Glasgow for 38 years, from 1977 until he retired in 2015. In June 2015 he was away for 4 weeks with his wife when his assistant of more than 20 years rang to say the computer showed his branch was short by about £29,000.
That computer is called Horizon, and the Post Office put it into its branches from 1999 to do the accounts. When it showed money missing, postmasters were held responsible, and more than 900 were prosecuted between 1999 and 2015. The company is owned by the UK government, which makes you a part owner, so congratulations.
Vinod Sharma says he was told for years that Horizon could not make mistakes and that any shortfall came out of his own pocket. He says his training was 2 days, with no word on what to do about shortfalls. Two days of training for a system that could cost a man £29,000 is excellent value, if you are the Post Office.
He cut the holiday short and paid about £1,100 for a single flight home. He checked 10 days of CCTV, found nothing suspicious at the counter, and worried about suspension, losing the £53,000 retirement payment the Post Office had offered him, and a criminal record. At least somebody investigated, even if it was the man about to be made to pay.
Vinod Sharma says he turned to his union, the National Federation of SubPostmasters, and that a check of the branch showed the same gap. He says its General Secretary George Thomson told him Horizon does not make mistakes and the Post Office would assume he had stolen the money, so he should raise the cash and pay before the auditors arrived. The warning, he says, was suspension, the loss of his retirement payment and a possible lawsuit, which is sound advice if you happen to be the Post Office.
Vinod Sharma later learned George Thomson was being paid by the Post Office and that the union depended on it for money. The federation's own website says its main funding is a grant agreement with the @PostOffice, in place since 2015, so I am sure the advice was pure coincidence. The federation says it could and should have done more for affected postmasters, George Thomson told the public inquiry in June 2024 that he was not too close to the Post Office ...
His family lent him the money, and he paid the Post Office the full £29,000 from his bank account before the auditors arrived. They turned up a week to 10 days later and found another £700 missing, which he also paid, and no further action followed. The Post Office had its money before its own auditors walked in, which is what I call a fast turnaround.
He says he has seen no evidence of any proper investigation. The Post Office never suspended him or prosecuted him either. No judge, no trial, no hearing, and justice has never been so cheap to run.
He says he had months of sleepless nights and told nobody outside the family, because after 38 years everyone locally knew him and he feared his reputation would be wrecked and that the local paper might find out. In May 2022, aged 74, he told the Post Office Horizon Inquiry @PostOffInquiry in Glasgow that he was in shock and that it had been catastrophic for his family. The Post Office slept soundly through all of it.
The repayment used up a large part of his retirement money, and press reports of his evidence say more than half of it went on paying back the relatives who lent him the cash. Happy retirement, from the Post Office.
Vinod Sharma was one of 555 postmasters who took the Post Office to the High Court and helped expose the scandal, in a case that ended in a £58M settlement for all of them. He says that because he was part of that case he was excluded from the Historic Shortfall Scheme, the compensation scheme for postmasters made to pay shortfalls, and that he got very little from the court case, nowhere near what he lost. Nothing encourages people to speak up like a penalty for doing it.
Since then the government has set up a separate scheme for the group case members, and government data show 473 of the 492 without convictions had full and final settlements by September 2025, with about £199M paid out. I could not find anything public on what Vinod Sharma has received or whether it covers what he lost. The government says about £1.5 billion has now gone to more than 11,500 people across all the Horizon schemes, and lovely statistics they are, none of which tell me whether he has been made whole.
Paula Vennells was chief executive of the Post Office in June 2015. Neil Brocklehurst runs it today and has said he wants everyone eligible for redress to receive it as soon as possible, which is a lovely sentiment from a company that collected Vinod Sharma's money within days. I could not find any public response from the Post Office to his account.
The Post Office answers to the government through the Department for Business, Innovation, Science and Trade, run by Jonathan Reynolds @jreynoldsMP, so it is a government owned company that, on Vinod Sharma's account, trusted a computer over a man with 38 years of service. It has been over 4 years since he gave his evidence, which is plenty of time to read a 9 page witness statement.
Sources: @LBC @pressjournal and many others.
Lee Castleton OBE retweeted
SLEEPLESS NIGHTS, SPONSORED BY POST OFFICE
Vinod Sharma cut his holiday short with a £1,100 flight home. The Post Office computer had a welcome home gift waiting, a £29,000 shortfall.
Vinod Sharma ran a post office in Balornock, Glasgow for 38 years, from 1977 until he retired in 2015. In June 2015 he was away for 4 weeks with his wife when his assistant of more than 20 years rang to say the computer showed his branch was short by about £29,000.
That computer is called Horizon, and the Post Office put it into its branches from 1999 to do the accounts. When it showed money missing, postmasters were held responsible, and more than 900 were prosecuted between 1999 and 2015. The company is owned by the UK government, which makes you a part owner, so congratulations.
Vinod Sharma says he was told for years that Horizon could not make mistakes and that any shortfall came out of his own pocket. He says his training was 2 days, with no word on what to do about shortfalls. Two days of training for a system that could cost a man £29,000 is excellent value, if you are the Post Office.
He cut the holiday short and paid about £1,100 for a single flight home. He checked 10 days of CCTV, found nothing suspicious at the counter, and worried about suspension, losing the £53,000 retirement payment the Post Office had offered him, and a criminal record. At least somebody investigated, even if it was the man about to be made to pay.
Vinod Sharma says he turned to his union, the National Federation of SubPostmasters, and that a check of the branch showed the same gap. He says its General Secretary George Thomson told him Horizon does not make mistakes and the Post Office would assume he had stolen the money, so he should raise the cash and pay before the auditors arrived. The warning, he says, was suspension, the loss of his retirement payment and a possible lawsuit, which is sound advice if you happen to be the Post Office.
Vinod Sharma later learned George Thomson was being paid by the Post Office and that the union depended on it for money. The federation's own website says its main funding is a grant agreement with the @PostOffice, in place since 2015, so I am sure the advice was pure coincidence. The federation says it could and should have done more for affected postmasters, George Thomson told the public inquiry in June 2024 that he was not too close to the Post Office ...
His family lent him the money, and he paid the Post Office the full £29,000 from his bank account before the auditors arrived. They turned up a week to 10 days later and found another £700 missing, which he also paid, and no further action followed. The Post Office had its money before its own auditors walked in, which is what I call a fast turnaround.
He says he has seen no evidence of any proper investigation. The Post Office never suspended him or prosecuted him either. No judge, no trial, no hearing, and justice has never been so cheap to run.
He says he had months of sleepless nights and told nobody outside the family, because after 38 years everyone locally knew him and he feared his reputation would be wrecked and that the local paper might find out. In May 2022, aged 74, he told the Post Office Horizon Inquiry @PostOffInquiry in Glasgow that he was in shock and that it had been catastrophic for his family. The Post Office slept soundly through all of it.
The repayment used up a large part of his retirement money, and press reports of his evidence say more than half of it went on paying back the relatives who lent him the cash. Happy retirement, from the Post Office.
Vinod Sharma was one of 555 postmasters who took the Post Office to the High Court and helped expose the scandal, in a case that ended in a £58M settlement for all of them. He says that because he was part of that case he was excluded from the Historic Shortfall Scheme, the compensation scheme for postmasters made to pay shortfalls, and that he got very little from the court case, nowhere near what he lost. Nothing encourages people to speak up like a penalty for doing it.
Since then the government has set up a separate scheme for the group case members, and government data show 473 of the 492 without convictions had full and final settlements by September 2025, with about £199M paid out. I could not find anything public on what Vinod Sharma has received or whether it covers what he lost. The government says about £1.5 billion has now gone to more than 11,500 people across all the Horizon schemes, and lovely statistics they are, none of which tell me whether he has been made whole.
Paula Vennells was chief executive of the Post Office in June 2015. Neil Brocklehurst runs it today and has said he wants everyone eligible for redress to receive it as soon as possible, which is a lovely sentiment from a company that collected Vinod Sharma's money within days. I could not find any public response from the Post Office to his account.
The Post Office answers to the government through the Department for Business, Innovation, Science and Trade, run by Jonathan Reynolds @jreynoldsMP, so it is a government owned company that, on Vinod Sharma's account, trusted a computer over a man with 38 years of service. It has been over 4 years since he gave his evidence, which is plenty of time to read a 9 page witness statement.
Sources: @LBC @pressjournal and many others.
Lee Castleton OBE retweeted
She believed I had done nothing wrong. yet let the Po legal team proceed with theft anyway . It only got worse after that. I wish I could say justice has been done. But it’s far from over..
Lee Castleton OBE retweeted
Details of DBT’s new Horizon Shortfall Scheme appeal process whereby the Fixed Sum Offer of £75,000 can be challenged. Applicants must register for permission to appeal within 4 months from the scheme’s launch on 2 November 2026:
gov.uk/government/publicatio…
Lee Castleton OBE retweeted
I was invited to give comments on the compensation process. But decided not to bother. It falls on deaf ears! I’m still fighting to settle my case, 20yrs injustice. 5yrs conviction overturned. Some are more, some are less years. But again we are still fighting.
Lee Castleton OBE retweeted
Another investigation into Post Office software systems announced as well as changes to scandal redress schemes. #PostOfficeScandal computerweekly.com/news/3666…
Lee Castleton OBE retweeted
SLEEPLESS NIGHTS, SPONSORED BY POST OFFICE
Vinod Sharma cut his holiday short with a £1,100 flight home. The Post Office computer had a welcome home gift waiting, a £29,000 shortfall.
Vinod Sharma ran a post office in Balornock, Glasgow for 38 years, from 1977 until he retired in 2015. In June 2015 he was away for 4 weeks with his wife when his assistant of more than 20 years rang to say the computer showed his branch was short by about £29,000.
That computer is called Horizon, and the Post Office put it into its branches from 1999 to do the accounts. When it showed money missing, postmasters were held responsible, and more than 900 were prosecuted between 1999 and 2015. The company is owned by the UK government, which makes you a part owner, so congratulations.
Vinod Sharma says he was told for years that Horizon could not make mistakes and that any shortfall came out of his own pocket. He says his training was 2 days, with no word on what to do about shortfalls. Two days of training for a system that could cost a man £29,000 is excellent value, if you are the Post Office.
He cut the holiday short and paid about £1,100 for a single flight home. He checked 10 days of CCTV, found nothing suspicious at the counter, and worried about suspension, losing the £53,000 retirement payment the Post Office had offered him, and a criminal record. At least somebody investigated, even if it was the man about to be made to pay.
Vinod Sharma says he turned to his union, the National Federation of SubPostmasters, and that a check of the branch showed the same gap. He says its General Secretary George Thomson told him Horizon does not make mistakes and the Post Office would assume he had stolen the money, so he should raise the cash and pay before the auditors arrived. The warning, he says, was suspension, the loss of his retirement payment and a possible lawsuit, which is sound advice if you happen to be the Post Office.
Vinod Sharma later learned George Thomson was being paid by the Post Office and that the union depended on it for money. The federation's own website says its main funding is a grant agreement with the @PostOffice, in place since 2015, so I am sure the advice was pure coincidence. The federation says it could and should have done more for affected postmasters, George Thomson told the public inquiry in June 2024 that he was not too close to the Post Office ...
His family lent him the money, and he paid the Post Office the full £29,000 from his bank account before the auditors arrived. They turned up a week to 10 days later and found another £700 missing, which he also paid, and no further action followed. The Post Office had its money before its own auditors walked in, which is what I call a fast turnaround.
He says he has seen no evidence of any proper investigation. The Post Office never suspended him or prosecuted him either. No judge, no trial, no hearing, and justice has never been so cheap to run.
He says he had months of sleepless nights and told nobody outside the family, because after 38 years everyone locally knew him and he feared his reputation would be wrecked and that the local paper might find out. In May 2022, aged 74, he told the Post Office Horizon Inquiry @PostOffInquiry in Glasgow that he was in shock and that it had been catastrophic for his family. The Post Office slept soundly through all of it.
The repayment used up a large part of his retirement money, and press reports of his evidence say more than half of it went on paying back the relatives who lent him the cash. Happy retirement, from the Post Office.
Vinod Sharma was one of 555 postmasters who took the Post Office to the High Court and helped expose the scandal, in a case that ended in a £58M settlement for all of them. He says that because he was part of that case he was excluded from the Historic Shortfall Scheme, the compensation scheme for postmasters made to pay shortfalls, and that he got very little from the court case, nowhere near what he lost. Nothing encourages people to speak up like a penalty for doing it.
Since then the government has set up a separate scheme for the group case members, and government data show 473 of the 492 without convictions had full and final settlements by September 2025, with about £199M paid out. I could not find anything public on what Vinod Sharma has received or whether it covers what he lost. The government says about £1.5 billion has now gone to more than 11,500 people across all the Horizon schemes, and lovely statistics they are, none of which tell me whether he has been made whole.
Paula Vennells was chief executive of the Post Office in June 2015. Neil Brocklehurst runs it today and has said he wants everyone eligible for redress to receive it as soon as possible, which is a lovely sentiment from a company that collected Vinod Sharma's money within days. I could not find any public response from the Post Office to his account.
The Post Office answers to the government through the Department for Business, Innovation, Science and Trade, run by Jonathan Reynolds @jreynoldsMP, so it is a government owned company that, on Vinod Sharma's account, trusted a computer over a man with 38 years of service. It has been over 4 years since he gave his evidence, which is plenty of time to read a 9 page witness statement.
Sources: @LBC @pressjournal and many others.
Lee Castleton OBE retweeted
Another Post Master dies and has yet to be fully compensated for the crimes committed against him by @PostOffice than heavens for @PostOffInquiry and @CastletonLee and @stugoo17 who do not let this go…..
POST OFFICE SEARCHED HIS HOME FOR £85K
You fight off an armed robber and get an award. Then you get home and strangers are searching your house. They work for the @PostOffice and they are hunting for £85K.
Meet Tom Brown, a postmaster from Stanley in County Durham with 30 years of service. In 2008 he ran the North Kenton branch in Newcastle. A branch audit said £85K was missing, and the Post Office decided he had taken it.
For over a year he rang the Post Office helpline 2 or 3 times a month about missing cash. The helpline told him it would come back by itself. It never did.
The Post Office suspended him the next day and sent a team to search his house. Tom Brown told them a man about to lose everything has no spare £85K lying around, and invited them to look. He was arrested too, then charged with false accounting, which is a posh way of saying fiddling the books.
Picture strangers going through your home for cash you know you never took. Then picture your name splashed across the local papers next to the word stealing.
Tom Brown later told the Post Office Horizon IT Inquiry @PostOffInquiry that the shortfalls carried on after the Post Office put its own staff into the branch. He took that as a sign it was not him. Fair guess.
In 2013 the Post Office dropped the case at Newcastle Crown Court and offered no evidence. It took nearly 5 years to notice it had none. The judge told him he would no doubt take it further.
By then he had lost his business and his home and gone bankrupt. Reports put the total loss at around £500K. He ended up in social housing with his son and grandchildren.
Tom Brown died in late 2023, weeks before the @ITV drama Mr Bates vs The Post Office put the whole scandal into every living room. His compensation was still not finalised.
All he asked for in his Inquiry statement was proper compensation and for someone to take accountability.
His MP Kevan Jones told Parliament he never lived to see the compensation he deserved.
That is how the Post Office says thank you.
Sources
@ChronicleLive @ComputerWeekly and others.
Lee Castleton OBE retweeted
Replying to @MastermanDavies @CastletonLee
That all so harrowing, what a tragedy for that family. All that suffering and the PO and Horizon knew she was innocent 👹 And then for no one to let her know the charges had actually been dropped 🤬
That lot at the top of the PO were EVIL.
Lee Castleton OBE retweeted
Replying to @CastletonLee
Appalling. And two kids left without their mother. Woman who did nothing wrong. God rest her soul.
With thanks to your followers for links to press coverage. 🙏
#FionaMcGowan
#PostOfficeScandal
Lee Castleton OBE retweeted
14/1/24 Edinburgh Live: Edinburgh mum died alone in homeless hostel in 2009, age 47, after 'Post Office scandal' killed her.
Fiona McGowan was accused of stealing £30k from the Post Office due to faulty software. Now 15 years on, her children want justice.
edinburghlive.co.uk/news/edi…
Lee Castleton OBE retweeted
Replying to @CastletonLee
14/1/24 Edinburgh Live: Edinburgh mum died alone in homeless hostel in 2009, age 47, after 'Post Office scandal' killed her.
Fiona McGowan was accused of stealing £30k from the Post Office due to faulty software. Now 15 years on, her children want justice.
edinburghlive.co.uk/news/edi…
Lee Castleton OBE retweeted
14/1/24 Scot Daily Rec: PO/Fujitsu Horizon IT cover up+management +lawyer conduct scandal: 2004 SPM Fiona McGowan of Parson’s Gn Edinburgh accused of £30k theft. She paid but family +life were ruined. Children taken into care +she died in homeless hostel.
dailyrecord.co.uk/news/scott…
Lee Castleton OBE retweeted
Replying to @CastletonLee
14/1/24 Scot Daily Rec: PO/Fujitsu Horizon IT cover up+management +lawyer conduct scandal: 2004 SPM Fiona McGowan of Parson’s Gn Edinburgh accused of £30k theft. She paid but family +life were ruined. Children taken into care +she died in homeless hostel.
dailyrecord.co.uk/news/scott…
Lee Castleton OBE retweeted
7/2/24 Youtube: In 2001, Fiona McGowan in Scotland became one of the 1st Horizon victims but was not prosecuted due to insufficient evidence. PO still demanded £30k. Her 2 young sons were taken into care & she died in a homeless hostel aged 47.
youtube.com/watch?v=x-pZP6BI…
Lee Castleton OBE retweeted
Replying to @CastletonLee
7/2/24 Youtube: In 2001, Fiona McGowan in Scotland became one of the 1st Horizon victims but was not prosecuted due to insufficient evidence. PO still demanded £30k. Her 2 young sons were taken into care & she died in a homeless hostel aged 47.
youtube.com/watch?v=x-pZP6BI…















