Secure, online release of information solution. We automate record requests to save time and increase collections for healthcare providers.

Atlanta, GA
Joined March 2012
When ChartRequest manages release of information, patients can reach our support team directly for help with forms, questions, and next steps. Patients have someone they can count on for support, and your staff has fewer follow-ups to manage. #PatientExperience #PatientAccess
3
At athenahealth Thrive, we're showing athenaOne practices what release of information looks like when staff no longer have to manually download and upload records.nWe're proud to be a Platinum Sponsor in Nashville, November 2–4. #athenahealthThrive #athenahealth #HealthcareIT
8
Your front desk shouldn't have to be the help desk for medical records requests. ChartRequest gives patients direct access to a support team. When we handle your release of information, we back it with a 5-day average turnaround guarantee. #MedicalRecords #PatientExperience
6
We’ll be at MOMENTUM 2026, Booth 128. Stop by to see how the integration works, meet the ChartRequest team, and customize a hat at our hat press while you’re there. #ModMedMOMENTUM #ModMed #ReleaseOfInformation #MedicalRecords
10
When the case is ready to move but the medical records are not, the delay becomes a problem. That is why responsiveness matters so much in retrieval. This is the kind of experience we work to deliver every day at ChartRequest. #LawFirms #PersonalInjury #LegalTech #MedicalRecords
2
A medical records request can keep pulling your staff back in long after it is submitted. ChartRequest takes that work on, and that support shows up consistently: 4.9 stars across 1,700+ Google reviews. #PatientExperience #Healthcare #MedicalRecords
10
Medical record requests bring more work than retrieving and sending the records. There are status questions, patient calls, follow-up, and more. ChartRequest takes that work on too. hubs.li/Q04y2Mx-0 #PatientExperience #PatientAccess #Healthcare
25
Release of information solutions should create less work for HIM teams. At AHIMA26, we’re showing how ChartRequest handles fulfillment for healthcare providers with an average turnaround of five days or less. Visit Booth 462 to learn more. #AHIMA26 #HIM #HealthIT
9
We just passed 1,700 reviews, and our average rating is still 4.9 stars. When patients and requestors interact with ChartRequest, that experience still reflects on the healthcare organizations we support. #PatientExperience #PatientAccess #HealthcareLeadership #HealthIT
15
Online tools can make requesting medical records easier. For patients, that means being able to use the online process when it is convenient and reach a real person when they have a question. Our team is there for those moments. #PatientExperiences #Healthcare #MedicalRecords
4
Your patients deserve support throughout the medical records process. With ChartRequest, they have a team they can turn to when they have a question or need a little extra help. #PatientExperience #PatientAccess #Healthcare #MedicalRecords
1
13
Your patients’ experience with your organization does not stop when they walk out of your office. See how ChartRequest can help you support your patients with a 5-day avg. turnaround guarantee hubs.li/Q04v0m9-0 #PatientAccess #PatientExperience #MedicalRecords #HealthIT
13
A records request issue should not take a paralegal or case manager away from the rest of their caseload for half the day. ChartRequest helps resolve the issue and keep the request moving, so your team can stay focused on the work that matters most. #PersonalInjuryLaw #LawFirm
13
Medical record retrieval shouldn’t create more work for a legal team that already has a case to manage. That’s what we want ChartRequest to change. Amy’s review gets right to the outcome: “It made my job much easier.” #PersonalInjury #LegalOps #LawFirms
15
Not everyone requesting their own medical records is tech-savvy. When a requestor needs help, our team is ready to answer questions, explain each step, and guide them through what comes next with patience and respect. #PatientAccess #MedicalRecords #PatientExperience
6
In a disability matter, medical records are not routine paperwork. They help establish the diagnosis, treatment history, and how the condition affects the client’s ability to work. We're glad we could help when timing mattered. #DisabilityLaw #MedicalRecords #LawFirms
15
At the AAJ Annual Convention, we’re showing firms a simpler way to get medical records. Submit requests, then let ChartRequest handle follow-up and escalation. Visit Booth 412 in Chicago, July 25–27. #AAJAnnual26 #AAJAnnual #AmericanAssociationForJustice
19
Small access issues can create outsized delays when there is no one available to help solve them. ChartRequest partners have a team they can turn to when something gets in the way. That means clearer answers and less time spent troubleshooting. #ROI #HIM #MedicalRecords #HIPAA
11
A medical record request can look routine until it becomes the one thing holding the case back. That is when responsive support becomes more than good service. #MedicalRecordRetrieval #LegalOperations #LawFirmSupport #ClientService
5