City Power lights the way in Johannesburg. Report outages, faults & compliments to https://xitter.cf/t.co/IJC4ePTaAo or Call Centre 011 490 7484 / 0800 202 925
40 Heronmere Road, 2016
Joined July 2011
- Tweets782K
- Following2.5K
- Followers1.3M
- Likes35.5K
Pinned Tweet
#CityPowerUpdates #PlannedMaintenance #RandburgSDC
Reminder 📌
Customers are hereby reminded of a planned power interruption at Bryanorth Substation affecting Dimension Data. The interruption takes place today from 10h00 until 17h00. ^NT
#CityPowerUpdates #CityPowerOutages #InnerCitySDC
CITY POWER FORGES AHEAD WITH INNER CITY RESTORATION AS CABLE REPAIRS
CONTINUE ^NT
#CityPowerUpdates
#MidrandSDC
*Halfway Gardens:* Power supply has been fully restored. The outage was caused by double cable faults.
Customers who are still off are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156.
Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029VaP… as well as on social media @CityPowerJhb.^HN
What happens when we bring City Power closer to the people we serve? We create access, build trust and make a real difference.
The positive feedback from residents shows the value of bringing services directly to communities. Through the Ward-by-Ward Service Delivery Programme, we engage with customers, address their concerns and work towards improving their experience.
We are for the customer. By bringing services closer to communities and making every interaction count, we are strengthening service delivery and ensuring that residents remain at the heart of everything we do.
#WardByWard
#CityPowerEngages
#CityPowerServices
^HN
The City Power Mobile Office remains on site at Rabie Ridge Hall in Region A, assisting residents from Wards 80 and 110 with electricity-related enquiries and account matters.
Residents are encouraged to visit the mobile office and take advantage of the services available, as the City Power team will remain on site until 15:00 today.
City Power remains committed to bringing essential services closer to communities and addressing residents’ needs through its Ward-by-Ward Service Delivery Programme.
#CityPowerServices
#WardbyWard
#CityPowerServices
^HN
The City Power team is assisting residents with various electricity-related matters, including account queries, billing disputes, metering and consumption queries, general account assistance, and debt relief enquiries.
The initiative provides residents with an opportunity to engage directly with the City Power team, raise their concerns, obtain guidance, and receive assistance with their electricity-related challenges.
#WardbyWard
#CityPowerEngages
^HN
Tshepo Chuene, Acting Manager: Community Engagement, highlights City Power’s commitment to bringing essential services closer to residents through the Ward-by-Ward Service Delivery Programme.
Residents are accessing assistance with debt relief, streetlight queries and other electricity-related matters, while the Department of Social Development provides support with ESP registration and Free Basic Electricity benefits.
Residents are encouraged to come in numbers and make use of the services available in their community.
#WardByWard #CityPowerEngages
#CityPowerServices
^HN
In collaboration with the Department of Social Development, City Power is bringing essential support closer to residents by assisting with ESP registration and connecting communities to available services.
Residents from Wards 80 and 110 are encouraged to visit Rabie Ridge Hall and access the support available to them. Through programmes such as Free Basic Electricity (FBE), we help qualifying households facing financial challenges access electricity relief.
At City Power, we are breaking down barriers and bringing services closer to communities because residents do not have to carry the burden alone. We are here to connect eligible households with the support they need.
#WardByWard
#CityPowerEngages
#CityPowerServices
^HN
City Power Brings Essential Services Closer to Residents
City Power continues to bring essential electricity services closer to communities through its Ward-by-Ward Service Delivery Programme, making it easier for residents to access assistance.
Today, our Mobile Office is on site at Rabie Ridge Hall in Region A, assisting residents from Wards 80 and 110 between 09:00 and 15:00.
Come speak to us, get assistance and have your electricity-related queries addressed.
#WardByWard #CityPowerEngages #CityPowerServices
^HN
The City Power Ward-by-Ward Campaign is currently underway at Rabie Ridge Community Hall in Region A and will continue until 15h00.
#WardByWard
#CityPowerEngages
#CityPowerServices
^HN
#CityPowerUpdates #CityPowerOutages #HursthillSDC
*Mayfair Substation, Amalgam Standby Distributor):*
We are pleased to inform customers in Amalgam, Mayfair, and Vrededorp that the power supply is fully restored.
The interruption was caused by cable fault, which was reported on Tuesday, 20 October 2026.
We appreciate your patience and sincerely apologise for any inconvenience caused.
*Customers who are still without power or experiencing any electricity-related issues are encouraged to log a call at citypower.mobi or contact 011 490 7484. For escalations or updates regarding logged calls, please call 0800 003 156.* ^NT
#CityPowerUpdates
#RoodepoortSDC
Tshepisong Switching Station (Line B): The power outage affecting Tshepisong has been traced to a fault on Eskom’s network. Eskom has been notified of the fault for attention and resolution.
Customers will be kept informed of progress and any further developments regarding the restoration of electricity supply.
For isolated individual outages and other electricity-related queries, customers are advised to log calls with City Power or contact 011 490 7484 / 0800 202 925.
Stay informed by following the Roodepoort SDC Outage Updates WhatsApp channel: whatsapp.com/channel/0029VaQ….^HN
#CityPowerUpdates
#AlexandraSDC
*Alexandra Substation:* Operators are en route to investigate the loss of supply to customers in Lombardy East. This outage was reported yesterday, 21 October 2026.
Affected customers will be updated in subsequent reports.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029VaQ… as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN
#CityPowerUpdates
#AlexandraSDC
*Gresswold Substation:* Power supply is partially restored. The test branch team is currently on site locating the faults affecting customers in Wynberg. Once located, a contractor will be appointed for the necessary repair work. This outage was acknowledged on Monday, 19 October 2026.
Affected customers will be updated as work progresses.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029VaQ… as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN
#CityPowerUpdates
#AlexandraSDC
City Power would like to provide customers with an update on outages within the Alexandra Service Delivery Centre (SDC) and the interventions currently in place. Electricity supply at Gresswold Substation was restored on 21 October 2026 following repairs to a transformer fault. ^HN
#CityPowerUpdates
#AlexandraSDC
*Rosebank Substation:* A contractor is currently on site repairing the fault following a failed cable during the restoration process. This outage was acknowledged on Saturday, 17 October 2026, affecting customers in Hyde Park. An estimated time of restoration is not yet known.
Updates will be provided in subsequent reports.
City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible.
Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029VaQ… as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN
#CityPowerUpdates
#MidrandSDC
*Halfway Gardens:* A further fault was detected during the testing process. The test branch team has been requested to assist in locating the fault. The initial estimated time of restoration, previously set at 11h30, has been revised to 14h00.
Power supply has been restored to 90% of affected customers. The remaining 10% is affecting Midrand High School and 1st Road.
This outage was acknowledged yesterday, 21 October 2026.
Further updates will be provided in subsequent reports.
City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible.
Follow the Midrand SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029VaP…, as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates or escalations of logged calls, please dial the toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN
#CityPowerUpdates #CityPowerOutages #RandburgSDC
Northriding Substation, Bellairs Distributor: The test branch team is currently on site locating the cable fault affecting customers in Northriding. Once the cable fault is successfully located, the appointed team will commence the repairs.
Further details will be shared in later updates.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484/ 080 020 2925.
We apologise for the inconvenience caused.
For updates, customers can follow Randburg SDC WhatsApp channel on whatsapp.com/channel/0029VaL… ^NT
#CityPowerUpdates
#MidrandSDC
*Klipfontein View:* Repairs are currently underway, with full restoration estimated for 17h00 today, provided work proceeds as planned. Power supply has been partially restored to approximately 20% of affected customers. This outage was reported yesterday, 21 October 2026 and was caused by a faulty cable and cable theft.
Further updates will be provided as work progresses on site.
City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible.
Follow the Midrand SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029VaP…, as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. For updates or escalations of logged calls, please dial the toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN
#CityPowerUpdates
#LenasiaSDC
*Lenasia Substation:* The test branch team is currently en route to the site to assist in locating the cable fault that is affecting the remaining 19% of customers in Lenasia Extension 1. This outage was reported on Tuesday, 20 October 2026.
Further updates will be communicated in subsequent reports.
City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible.
Follow our Lenasia SDC Whatsapp channel to stay informed and updated: whatsapp.com/channel/0029VaQ….
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484 or our call centre on 080 020 2925. For updates escalations of logged calls, please dial our toll-free number 0800 003 156 which operates daily between 06h00 and 18h00.^HN
