Guess who had to pay the bank charges ME!!
Cheers again #Telefonica what great service you provide!!
#o2 #felimmackleo2 #ronandunneo2
Two days later I receive a letter from my bank stating o2 had tried to take £500 out of my account.
#o2 #felimmackleo2 #ronandunneo2
Apparently my contract was cancelled at “no charge” the letter stated!!
#o2 #felimmackleo2 #ronandunneo2
This is how it all begun!!
#Telefonica what a joke!! abysmal customer service.
Can you believe 2000 o2 customers had to suffer this for 10 months, with no reasonable resolution from o2!
#o2 #felimmackleo2 #ronandunneo2
Before considering o2, check out the compliant page on Twitter, try #Vodafone, #EE
#o2 #felimmackleo2 #ronandunneo2
Guess what? sent the handset back. Then told no refund for the handset, REAL CLASSY!!! #o2.
#o2 #felimmackleo2 #ronandunneo2
Told to send my handset back and I would get my PAC code and be refunded half the price for the handset.
#o2 #felimmackleo2 #ronandunneo2
Make a reference on social media and they want to contact you, 5 months to late!!
#o2 #felimmackleo2 #ronandunneo2
Funny how you follow o2 complaints procedure and nothing get done!!
#o2 #felimmackleo2 #ronandunneo2
Make a reference on social media and they want to contact you, 5 months to late!! #o2 #@felimmackleo2 #@ronandunneo2
Promise after promise after promise broken!!
#o2 #@felimmackleo2 #@ronandunneo2
How can customer service be so bad!!
Looks like the tail is wagging the dog!!
#o2 #@felimmackleo2 #@ronandunneo2
Telefonica
All they want is your ££ regardless of the poor service they provide
You have been warned!
#o2 #@felimmackleo2 #@ronandunneo2
O2 are unbelievable!!! The level of customer service I have received has been Shocking!! What a complete joke!!
#o2 #@ronandunneo2
I have been waiting for a resolution since 8th October 2015!!
Worst customer service experience EVER!!
#o2 #@felimmackleo2 #@ronandunneo2
The worst level of customer service I have ever experienced in my life!!
#o2 #@felimmackleo2 #@ronandunneo2
O2 are unbelievable!!!
The level of customer service I have received has been disgraceful!! What a complete joke!!
#o2 #@felimmackleo2 #

