Licenced by BoU. We facilitate access to finance through the provision of intelligent information, software, and analytic solutions.
Joined May 2024
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As we close out #CXMonth2026, we’re pulling back the curtain once more on the faces who go the extra mile for you.
Meet Richard from Creditinfo Uganda! He’s answering your top credit questions:
💰 Is my report free?
📜 How do I get clearance?
🎥 Watch for step-by-step answers!
As we celebrate #CXMonth, meet Macklyn Naikoba, an I.I Consultant! She ensures credit data is accurate & secure so you can borrow with confidence. Watch as she answers key dispute questions!
Spot an error? Contact us:
📧 [email protected]
📞 +256200518600
As part of our bank visits under the theme "Going the Extra Mile," we visited @brac_uganda @brac_bank to explore ways to elevate client experiences and deepen collaboration.
Thank you to the team for an insightful engagement.
#CustomerServiceWeek #GoingTheExtraMile
Fresh off an inspiring week at #CXFocusAfrica! While the official customer service week has wrapped, we are keeping the momentum alive for the rest of #CXMonth. Happiness and wellbeing are at the core of how we serve our clients and support our team. Spot us in the crowd! 👇 📸
Happy 64th Independence Day, Uganda! ❤️💛🖤
Today, we celebrate our freedom, unity, rich heritage and the bright future we continue to build together. Happy Independence day everyone. #indepedence #ugAt64 #creditinfoUg
Happy #CustomerServiceWeek! At Creditinfo CRB Uganda, we go “The Extra Mile, The African Way—Warm, Responsive, Exceptional.”
As Info Integrity Manager, I know trusted data drives great CX. Thank you to our clients for your continued partnership! 🤝✨
#GoingTheExtraMile
Customer experience is stronger when organisations work together! As part of #CustomerServiceWeek, our team at Creditinfo CRB Uganda had the opportunity to engage with @financetrustug under the global theme, “Going the Extra Mile.” 🧵
At Creditinfo, we don't just value partnerships in theory. We value collaborations that create practical solutions, improve daily service delivery, and ultimately make a meaningful, measurable difference for the end customer.
Going the extra mile means working hand-in-hand to make the customer journey seamless. Thank you to the @financetrustug team for a great engagement and your shared commitment to excellence! 🇺🇬✨ #TheExtraMile #CreditinfoUganda #FinanceTrustBank #CX
Going the Extra Mile!
As part of Customer Service Week, our CX team visited @dfcugroup to connect, share insights and learn from each other’s customer experience journeys.
Here’s to doing more, learning more and serving better!
#CustomerServiceWeek #GoingTheExtraMile
Happy Customer Service Week!
This week, we celebrate you, our valued customers, whose trust and loyalty inspire us to do better every day. Thank you for being part of our journey. Your satisfaction remains at the heart of everything we do. #CustomerServiceWeek #creditinfoug
Hello, October! 🎉
A new month brings fresh opportunities, renewed hope and endless possibilities. May #October be filled with growth, success and beautiful moments. Thank you for your continued trust and support. We look forward to achieving more together. #HappyNewMonth
Creditinfo CRB Uganda joined the Bank of Uganda Town Hall in Kabale.
Engaging communities on financial literacy, access to finance, digital financial services and consumer awareness. Our Head of Operations & Customer Experience, Evelyn Katuutu Mugwanya, represented Creditinfo.
🚨 TODAY’S THE DAY!
Join us for Fraud & AML Convergence: One Fight, One Strategy as experts explore how a unified approach can help tackle modern financial crime.
📅 Sept 22 | ⏰ 10AM–11:30AM | 🌐 Online
Don’t miss the conversation.
🔗 Register: bit.ly/4wTKBDL
🚨 Fraudsters exploit the gaps between systems, processes & teams.
As Brian Ssemambo, Head of IT, Data & Analytics, shares, closing these gaps requires shared intelligence & faster decisions.
📅 Sept 22 | 10 AM
🔗 Register: bit.ly/4wTKBDL
#FraudAML
Four speakers. Decades of experience. One conversation that matters.
Fraud & AML Convergence — because financial crime doesn’t operate in silos, and neither should our defences.
🗓️ Tuesday, Sept 22
⏰ 10:00–11:30 AM
Register now: bit.ly/4wTKBDL
Meet our speakers for Fraud & AML Convergence webinar, Tuesday, Sept 22, 10:00–11:30 AM. Ivan Bwire and Francis Yiga Banalekaki bring 30+ years of expertise in technology, AML/CFT, banking, fraud, audit and governance. Join the conversation_register now: bit.ly/4wTKBDL
Meet our speakers for our webinar “Fraud & AML Convergence” on Tuesday, Sept 22, 10:00–11:30 AM. Rob Meakin and Lawrence Kisamba bring 45+ years of combined expertise in fraud, identity, banking and financial crime.
Register: bit.ly/4wTKBDL
Is your digital onboarding keeping pace with today’s fraud threats? Join our webinar on Fraud & AML Convergence: One Fight, One Strategy to explore stronger detection, risk visibility, response and compliance.
📅 Sept 22 | ⏰ 10AM–11:30AM | 🌐 Online
🔗 bit.ly/4wTKBDL
