We're here to help #CXLeaders to deliver effortless #customerexperiences with our people-first CX services and technologies.
United Kingdom
Joined September 2016
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- Following1.1K
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Customer Touch Point retweeted
Ready for #contactcenter AI? It’s easier than you think. The barriers to implementing #AI may seem high, but they’re actually lower than ever.
See how automation puts you in the fast lane 👉 bit.ly/3YkP3eR
Customer Touch Point retweeted
Would you like to find out how to make your digital products and services more accessible?
Join our free training on 19 January to learn the advantages of embedding #DigitalA11y, the #POUR principles, and UK and European #A11y and equality legislation: abilitynet.org.uk/training/i…
ALT Two people smiling whilst looking at a smart tablet. Text displays: Free Course: Introduction to Digital Accessibility
Customer Touch Point retweeted
Customer Touch Point Launches Service to Help Businesses Improve Accessibility contact-centres.com/customer… @CustomerTP #cctr #contactcentre
Customer Touch Point retweeted
Dive into #CCaaS and how it enhances #customersupport. Learn more in this blog on all things Contact Center as a Service 👉 bit.ly/2IzBKUc
Customer Touch Point retweeted
How are you measuring the customer satisfaction score in your #contactcenter? Leverage this blog for a breakdown of #CSAT best practices: bit.ly/3dqThPr #CX
Customer Touch Point retweeted
📣 Optimize, save costs, and improve #CX with #AI in your #contactcenter. Hear from seasoned AI experts during this masterclass.
See details here: bit.ly/3x1mKpF
Customer Touch Point retweeted
20 Call Center Contest Ideas for Boosting Morale
callcentrehelper.com/20-call…
@score_buddy #contactcenter #callcenter #Management #EmployeeEngagement #EmployeeExperience
Customer Touch Point retweeted
Why digital transformation needs to focus on more than just digital in the contact centre – Rick Kirkham, Customer Touch Point contact-centres.com/digital-… #contactcentres #contactcentre #cctr @CustomerTP
Customer Touch Point retweeted
What can we do to reduce customer effort and make like easier for our customers?
Here some of our panel share their tips.callcentrehelper.com/19-tips…
Customer Touch Point retweeted
CX leaders recognize the potential of #AI to improve the efficiency of #customerservice. Discover key insights on evolving AI investments in the #contactcenter in our latest Talkdesk Research report: bit.ly/3yBT16C
Customer Touch Point retweeted
Looking to deliver better #CX in your #contactcenter? We have a solution purpose-built for you. Explore Talkdesk Experience Clouds with #AI for every day: bit.ly/3B3H5xp
Customer Touch Point retweeted
Unlock 🔓 the power of data in your #contactcenter with Customer Experience Analytics. Discover the KPIs to monitor for #callcenter success here: bit.ly/3OxQP6p #CX
Customer Touch Point retweeted
Contact Centre Best Practices: Designing Customer Conversations contact-centres.com/talkdesk… @Talkdesk #cctr #contactcentre #contactcentres #contactcenters #contactcenter
Customer Touch Point retweeted
Truth to tell, I got a little triggered by the person who attacked the new cycle lane round my way as having been built for "low value road users" ... so here's my reply.
Customer Touch Point retweeted
Last week techUK held a webinar exploring #IntelligentAutomation in #FinancialServices, as part of the Intelligent Automation campaign. Thank you @KainosSoftware @CustomerTP @getyoti and @Globant for speaking!
You can watch now ➡️ ow.ly/ur1350EFo7b #AutomationUK #IA
Customer Touch Point retweeted
This week is techUK's first-ever Intelligent Automation week! We will be sharing insights, events and industry expertise showcasing the huge potential of #IA for UK business. Find out more here 👉 ow.ly/Mf1b50Exqfk #AutomationUK
Customer Touch Point retweeted
The first day of techUK's Intelligent Automation Week continues as @CustomerTP focuses on customer experience in adoption of Intelligent Automation technologies: bit.ly/3xpuxfD
#AutomationUK #IntelligentAutomation
Customer Touch Point retweeted
There is still time to register for our webinar today with @CustomerTP. Rick Kirkham will be discussing: ‘Achieving instant impact in customer experience. Five steps to success’
Register your place here: event.webinarjam.com/registe…
#CX #customerexperience #UKCCF #webinar
Customer Touch Point retweeted
It’s not too late to join us for tomorrow’s webinar in partnership with @CustomerTP. We will be discussing: ‘Achieving instant impact in customer experience. Five steps to success’
Register your place here: event.webinarjam.com/registe…
#customerexperience #cx #webinar #UKCCF
Customer Touch Point retweeted
Our next webinar is on 05/11 at 1pm, in partnership with @CustomerTP.
We will be discussing: ‘Achieving instant impact in customer experience. Five steps to success’.
Register your place at this webinar today!: event.webinarjam.com/registe…
#cx #customerexperience
