David Sharman (@DavidSharman84) profile picture
Joined July 2018
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Replying to @thewhitecompany
@thewhitecompany I have an issue and your furniture department seem to have no sense of urgency in assisting. We had a bed delivered from you last Tuesday 28th July. Two right sided units received – not great but ok mistakes happen.
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Despite being told numerous times by the White Company that the incorrect bed pickup and replacement bed delivery has been arranged with the courier, I have spoken to the courier and they still know nothing of either the pickup or the delivery.
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A week has now passed with no progress. Why does the white company have a complete lack of urgency when it comes to collecting the incorrect bed which blocks our hallway and delivering the correct bed? As long-term customers of the White Company we are very disappointed.
Two SWR journeys competed this morning with NO DELAYS!!!! Congratulations @SW_Help, that has not happened since May. Much better than yesterday’s strike cancellations and delays both ways.
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