Helping to bring faster, more reliable connectivity to residents and businesses in County Durham.

County Durham, UK
Joined April 2011
It's #GetOnlineWeek. Digital access can make a real difference to everyday life, from staying connected to accessing services and support. #DigitalInclusion #GetOnlineWeek
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Looking for trusted advice on children’s online safety? The UK Government’s Kids Online Safety website provides clear guidance for parents and carers 👉 bit.ly/4cN6AEG
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Need help navigating the digital world? AbilityNet offers FREE tech support and information to older and disabled people in the UK. Can assist with any tech issue, big or small, at home or over the phone. For more details, visit: bit.ly/4cA7hiX
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Roadworks in your area? One.network can help you plan your journey and will also show if the works are related to ultrafast internet coming to your area. Plan your journeys with confidence and avoid delays. bit.ly/4erp0um
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1 in 3 people don't have the digital skills they need for everyday life. This #GetOnlineWeek, take a look at our Digital Support Map to find local help with digital skills, using online services, free Wi-Fi, free computer access, and more. Find support: bit.ly/3Tq79LJ
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It's #GetOnlineWeek. Looking for free Wi-Fi, free mobile data, computer access, device loans or help to improve your digital skills? Our Digital Support Map can help you find support available across County Durham. Find support near you: bit.ly/3Tq79LJ
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95% of people who can, aren't If you are on a low income, you could be missing out on big broadband savings costing hundreds of pounds a year bit.ly/3XjwqK2
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A small act can make a big difference. This #GetOnlineWeek, help someone explore the internet, connect with friends, access services, discover a new hobby or enjoy free digital resources. Together we can bridge the digital divide. Find out more here: bit.ly/4dHDszY
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Make the most of our facilities with free computer and internet access available across all County Durham libraries Visit our website for more information: bit.ly/4cgQbpR
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Switching mobile providers? Keep your number effortlessly. 📱 Text 'PAC' to 65075 to get your Porting Authorisation Code. Give that code to your new provider, and they’ll usually have your number moved over in just one working day. Easy!
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Protect your personal information online! Don't overshare, and make sure your privacy settings are tight.
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⚠️ Phone Security Reminder — Stay Aware on the Street! “Shoulder surfing” is when thieves hang around pedestrians and watch as you type in your phone’s PIN, then either snatch the handset or grab it when it’s unlocked. Read more here: bit.ly/4bgBynI
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Looking for digital support in Durham? Our comprehensive Digital Directory can help you find the right services for your needs. From support with digital skills to access to devices, we've got you covered! bit.ly/3VjTXbo
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Do you have a need for speed? Full fibre is the new kid on the broadband block offering gigabit capable speeds over impressive new technology. But why should you want it?
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3️⃣ Paying too much for your mobile? You might already be free to switch. Just text INFO to 85075. If the reply says your early‑termination fee is £0, you're good to go.
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Ofcom has announced public payphones will remain where communities need them most, under stronger protections now in force. More info: bit.ly/4hclhC2
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Quick task for today: 1️⃣ Dial *#06# on your phone. 2️⃣ Screenshot your unique IMEI number. 3️⃣ Save it to the cloud. This simple ID number helps the police and your network block your phone if it’s ever stolen. Better safe than sorry!
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Did you know that all council libraries offer FREE Wi-Fi for you to access the internet? bit.ly/4bg6liE
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Secure your finances in two steps: Enable Biometrics (Fingerprint or Face ID) for your phone and banking apps. If you prefer PINs, ensure your banking codes are unique and different from your phone’s lock screen.
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Do you struggle with building healthy digital habits as a family? From balancing online and offline activities to using social media responsibly, Google has some great guides on digital wellness for families. Check them out: bit.ly/4oNsRHE
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