Dirk Paterson (@DirkPaterson) profile picture

Customer Director, founding chair City Gateway, Wivenhoe enthusiast and resident, Labour Party, Leader Wiv Church, Xpat Scot, retired classical singer,

London, England
Joined March 2013
Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)Photo by Dirk Paterson (@DirkPaterson)
Unbelievably my daughter and her boyfriend have been marooned at Carlisle for 5 hours. No water, no food, no buses or taxis. Little information. This is appalling. @AvantiWestCoast please do something.
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Here's my article for the @ACCANews - delighted to be working with accountants to leave no stone unturned to get customers into the @BBRSnews - if you're a large SME and complained to your bank and still not satisfied , why not see if we can help, or check with your accountant.
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If you're an SME it's worth responding to the @TheFCA CFI on whether the @financialombuds should be extending their upper thresholds for banking complaints. #SMEs #Banking
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Replying to @BBCRadio4
@BBCRadio4 YouandYours: the answer to homeless risk from mortgage rate hikes is reversing the policy to sell off council housing. As chair of @ColBoroughHomes we have 3000 on the housing register and 350 applications for every 3 bed house. #HousingCrisis – at Wivenhoe, England
Proud as chair to present @ColBoroughHomes strategy with @yourcolchester @Cllr_J_Young @KarenLoweman at the amazing C3church community hub.
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Replying to @PhaseEightPR
@PhaseEightPR - worst experience: late delivery of wife's b'day present, sizing wrong, lost a return item failed to investigate to time, closed chat while chatting to get resolution, phone lines not working as advertised. #phaseeightfail
Replying to @bbrs
@BBRS maybe able to help you if you're an SME and have a complaint, so please get in touch with us. #SME #businessbanking #banking #bankingcomplaint
Small and medium-sized businesses (SMEs) across the UK could potentially use the @BBRSnews to find solutions to their unresolved business banking complaints, dating back to December 2001. Find out more and see if they can help you: wirralchamber.co.uk/do-you-h…
Replying to @bbrs
@BBRS maybe able to help you if you're an SME and have a complaint, so please get in touch with us. #SME #businessbanking #banking #bankingcomplaint
Businesses with unresolved banking complaints over the past 20 years could benefit from @BBRSnews services. Free, personalised support from highly skilled and experienced dispute resolution specialists. Find out more and see if they can help you > thebbrs.org/register
If you've got a complaint about a bank and you're an SME please get in touch with us to see if we can help you.
Businesses with unresolved banking complaints over the past 20 years could benefit from @bbrsnews services. Free, personalised support from highly skilled and experienced dispute resolution specialists. Find out more and see if they can help you: 👉 bit.ly/3Gg21l0
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Replying to @networldsports
@networldsports have not dealt with my issue of sending me the wrong item. They’re also not responding. #poorcustomerservice please phone me! – at Wivenhoe, England
Hats off the #FinancialInclusion team @ColBoroughHomes for working with tenants to keep arears down and keep homes secure. Outperforming peers in the industry. Congrats @KarenW_CBH et al
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Great as chair to see how @ColBoroughHomes is performing on @HouseMarkLtd survey. V proud of all CBstaff have achieved over the past 12mnths.
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I will be chairing tonight's celebration of the great stuff we've delivered across Colchester. Please join us.
😁Tonight’s the night, it’s our Annual General Meeting! We’ll be live on Youtube from 5pm to discuss our highlights and performance from 2019/20 ⤵ youtube.com/channel/UCalui9P… 📧 Contact [email protected] for more info
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Gov't Planning White Paper floats the idea of getting rid of section 106 (the mechanism by which social housing levels are negotiated in developments) @NFA_ALMOs Now is not the time to be pushing home ownership with the economic risks we face.
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One of the privileges of being chair of @ColBoroughHomes is hearing how much our residents love what we do. So important to have a strong council housing sector right now.
We love hearing how happy tenants are with work in their homes! 😁 One tenant recently contacted us about their new kitchen and the fantastic service they received! #WeAreCBH
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Outstanding performance from @Keir_Starmer at #PMQs @BBCPolitics what ever your politics everyone can see this a politician of stature – at Wivenhoe, England
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This is great news. I’ve worked with Andy on videos for residents. He’ll be great in this role and FER is a great resident advocacy model. – at Wivenhoe, England
A warm welcome to the new Chair of the FER, Andy. Previously an FER member, Andy's risen to Chair quickly and we wish him the best of luck in his new role. We look forward to working with you, Andy!
Really vital that social housing is part of the gov’t recovery plan. #HomesAtTheHeart – at Wivenhoe, England
Everyone deserves a safe, secure, comfortable place to call home. That's why we're calling for the government to put #HomesAtTheHeart of the coronavirus recovery plan and invest in social housing housing.org.uk/HomesAtTheHea…
This is why the gov needs to create. Taskforce to get to grips with small pots. @GuyOpperman – at Wivenhoe, England
“Today, every active member in an auto-enrolment #pension supports one inactive member. By 2035 it will be three inactive members - that's why we're urging the government to set up a Small Pots Taskforce. New @PPI_Research report: bit.ly/2ZU5Nxg #pensions
Great launch. Thanks for the debate. – at Wivenhoe, England
We may all be in lockdown but it has not stopped nearly 💯 people joining us virtually today for our report launch. Delighted so many of you have joined us to discuss this very important topic. Looking forward to the upcoming Q&A discussion #PPILaunch #informingthedebate