Helping technology executives unlock the power of prospect and client feedback.

Boston, MA
Joined January 2014
Churn conversations can be…painful. 😳 But understanding why customers are leaving is more critical than ever for businesses. So, how do you conduct churn analysis, and what do you do with these insights? Get the Churn Interview template to find out ow.ly/6BP450Nw57t
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More is not always better—especially when presenting #winloss findings to senior #leadership. Join Robyn Welfare, @DoubleCheckRes’s Research Director and Brandon Bedford, @kluein’s CE manager share tips for presenting win/loss data to execs. Register now: bit.ly/3iXeVxv
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Companies lose up to 30% of #sales to competitors. That’s why we’re thrilled to join forces with @kluein the leader in #competitiveintelligence tools. ^ Learn why we're better together — and what this means for #winloss leaders: klue.com/win-loss #competitiveenablement
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Like PB&J, some things are better together. And that includes @DoubleCheckRes and @kluein! We’re happy to announce we’ve been acquired by Klue. Learn how we're bringing together #buyerintelligence and #competitiveenablement in a unified platform: klue.com/win-loss
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During our recent Win/Loss Ask Me Anything session, #winloss leaders from @Atlassian and @Salsify shared all the ways they use win/loss insights — and they delivered. From buyer personas to product roadmaps, listen to how they leverage win/loss findings: bit.ly/3OqJt64
If you’re not sharing #winloss research findings in a way that’s *relevant* to each stakeholder, they won't do much good. One way to do this? Filtering and sharing win/loss insights by role, says our Research Director Julie Snyder. Get more expert tips 👉 blog.doublecheckresearch.com…
Sometimes people want to dive deep on #winloss reports—other times they just want to skim for the info they need. It’s why our Research Director @bkasrel says every win/loss report should have a recap with top takeaways. Get more win/loss program tips 👉 ow.ly/UbZe50LCAHn
Buyer interviews are the gold standard for learning why you win and lose. They take effort, but they provide insights that CRM data alone can’t. Here’s why Klue says it’s vital to integrate #winloss data into your CI program — and how to do it: bit.ly/3f7mRKL
Win/loss analysis. Unfortunately, it’s often overwhelming to figure out how to use this secret weapon effectively. Join us and @PMMalliance today to learn how you can build a high-impact #winloss program. Register now: bit.ly/3Uh26uQ
Selecting the *right* interview targets is vital to getting the most out of your #winloss program. 🎧 Listen to our latest podcast episode to learn what criteria @nteplow #CompetitiveIntelligence Director at @Salsify uses to identify ideal targets: bit.ly/3TBkbEe #sales
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