
Professor of Management @VCUBusiness | Research/Teaching in customer service, emotions, negotiations | Saints fan | MAMIL | Dad |
Richmond, VA
Joined June 2012
- Tweets498
- Following530
- Followers335
- Likes505
Doug Pugh retweeted
🧵 Colleges have committed themselves to partisan political values, and now they “have no compelling justification for their existence to give when the opposing political party comes into power. We have nothing to say to the half of America who doesn’t share our politics.”
Doug Pugh retweeted
This short paragraph in @TheAtlantic is one of the best indictments I've heard of the kind of flashy psych research that goes on in (top) business schools. Something needs to give 💪
theatlantic.com/magazine/arc…
I can’t be the only one wondering if @ass_deans is here in the room….
Doug Pugh retweeted
Fascinating reflection from Arlie Hochschild in @TheAtlantic on how the concept of "emotional labor" has been distorted as it became mainstream—including whether it is, in fact, necessarily gendered theatlantic.com/family/archi…
Always the highlight of my conference!
Post Dinner walk in Seattle with my emotions crew ❤️❤️❤️ #AOM2022 Twitterless Drs Van Kleef, Elfenbein, Cote, and @DougP_RIC
Class of 2022: Michael Portillo is on the fast track to a career in the U.S. foreign service news.vcu.edu/article/2022/04…
Doug Pugh retweeted
Should leaders encourage chit-chat between coworkers? Glad to see our #AMJ research featured in this @Forbes article about how #smalltalk at work can help us connect across the #virtual divide @RU_SMLR @ProfASGabriel @pat_downes @work_ties
forbes.com/sites/forbesbusin…
Brandcenter alumni show off their creativity in Super Bowl ads news.vcu.edu/article/2022/02…
Doug Pugh retweeted
Class of 2021: As he combines passions for sports, law, politics and business, Andy Mensah remembers his roots.
Andy Mensah made a mark on the soccer field at Virginia Commonwealth University, as well as in boardrooms and at the Virginia State Capitol.
Doug Pugh retweeted
Class of 2021: After throwing everything he had at his student loans — including his car — Joel Rosback is graduating debt-free
Doug Pugh retweeted
Always great to see our faculty and leadership expertise, such as Vann Graves of @VCU_Brandcenter, featured in national media.
“Hertz isn’t going to bring @Tesla down, because the Tesla brand is too strong for that,” Graves told @FastCompany.
fastcompany.com/90690087/tes…
Doug Pugh retweeted
On the folly of learning from exemplars. Of the 50 firms extolled in business bestsellers (In Search of Excellence, Good to Great, Built to Last): 16 failed within 5 years, 23 underperformed the S&P500, and only 5 of the other 11 maintained performance 🙃
hbr.org/2021/06/dont-underes…
Doug Pugh retweeted
Pls see here for a talk by Sang Woo, James LeBreton, @melissagkeith, and I on the issues of validity, bias, and fairness in grad school admissions youtube.com/watch?v=PA9h-9Tz… based on our paper that will appear in Perspectives on Psychological Science: psyarxiv.com/w5d7r
Doug Pugh retweeted
As local businesses continue to feel the impacts of the supply disruption triggered by COVID-19, @VCUBusiness supply chain expert Jeff Smith tells @ShannonLillyTV @CBS6 that he expects shortages and price hikes will increase in the coming months. wtvr.com/news/local-news/vcu…
Doug Pugh retweeted
Study finds when a woman chairs a faculty search committee, 23% women apply than when the chair is a man. When the chair is an underrepresented minority (URM), 100% more URMs apply. @Maryam_A_Kazmi
uh.edu/news-events/stories/2…
Doug Pugh retweeted
Want to sit an actual classroom seat this fall? Learn more here buff.ly/348LQSY #VCUExecutiveMBA
Although I’m really over work from home, I will miss being able to check on smoking meat between zoom calls. Perhaps a Big Green Egg at the B-school is in order.
Doug Pugh retweeted
I apologize in advance management scholars. Somebody had to do it 😅 #MGMTtwitter (xkcd.com/2456/)


















