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We're all about customer retention - helping you to provide better customer service - without costing you the earth

Macclesfield, Cheshire
Joined June 2013
Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)Photo by Driverscope (@Driverscope)
Registration now open for our free webinar: Ped Safety & the Highway Safety Improvement Pgm. More info at bit.ly/1fO9Sp2
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It's the predictable consistent experience that a customer receives that gives them the confidence to want to come back next time.
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It's official! No smoking in the car with children any more, or else it's a £60 fine. What do you think to it? perrys.co.uk/car-news/articl…
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"Consumers are shying away from providing feedback to companies, says new study" via Retail Technology Review ow.ly/t8Qax
We are delighted to announce that we are supporting a truly inspiring young girl from Wilmslow... Lauren,... fb.me/6t6Ng0WFl
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Business Transformation: Why @GM is Investing in Customer Experience bit.ly/1d0TW0o
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New Blog Post: Customer Service Strategy: To Serve and Protect ow.ly/sBSyb #CustServ #Loyalty
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New: DriverMetrics launch behaviour-based driver safety e-book (@DriverMetrics) goo.gl/UJrqsC
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Customer Service can Make or Break a Company [Infographic] ow.ly/rUNOY via @B2Community
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What Do Customers REALLY Want? Not A Simple Answer: If you go by customer research, you may be mislead... bit.ly/JHjAO0 #custserv
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Today on REDLINE Dodge: Six Pack Fiberglass. bit.ly/1bCKtvE
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If Executives Aren't Engaged, Employees Won't Be Either ow.ly/rDTeW via @GallupJournal
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Experts warn #UK motorists are 'unprepared' for #winter driving ow.ly/rqPPI
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Here's some good news - you can park in @StockportMBC car parks for free if you've got a low emissions car: stockport.gov.uk/services/tr…
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Good luck to everyone at @wessexgarages for your 24 hours in a Car charity adventure!
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The secrets of superior service - new blog post from Ron Kaufman bit.ly/18A5k4P #custserv #custexp #cx
Four Keys to Great Customer Service via @bloomberg. Great examples of excellent service. ow.ly/ribbU
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Customer service and reputation main driver for consumers switching current accounts ow.ly/rgIPa via @bluegreentweet