
UX & Product Design. Healthcare design nerd at @Arista_MD. Nashvillian in Chicago. đđ»đ±đ¶đłïžâđ she/her
Chicago, IL
Joined September 2008
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Big week for the @kithandkinapp team as we launched our new app KinKeeper in the app stores. It's been a hectic few months as we've been polishing and getting ready for the transition. Proud of the work we've done!
kinkeeper.app
I mean, Amanda Seyfried and Lacey Chabert might need an Oscar for their reprises đ
Lindsay Lohan, Amanda Seyfried & Lacey Chabert take on their âMEAN GIRLSâ roles again for new Walmart ad.
xitter.cf/Walmart/status/1719716âŠ
Semantics aside, early stage companies need a design resource that can handle the gamut. Find a designer that can do big picture thinking and help with product-market fit + help envision your brand and voice. What they call themself matters less than what they can deliver.
Don't hire a product designer as your first designer.
They can only design 1 thing really well.
Early-stage startups have WAY more design needs than just the tech.
Hire a generalist designer instead.
They'll make your tech and company look good.
2 designers for the price of 1 and you'll go 2X faster.
đŻ Honestly, I don't really know how designers even get started with out a basic outline of content.
I donât know who needs to hear this, but when youâre building a website the content should come first.
As designers, we should be telling YOUR story not fitting some words into our layouts.
This will benefit all businesses and make more interesting online experiences.
I am ready to die on this hill.
Erica McFaul-Erwin retweeted
Improving on visual design is hard.
Not enough managers know how to coach or develop the skills. A way I push myself and my team is to play a game...
"What if this was designed by..."
I've seen so many design subscription services out there since @BrettFromDJ skyrocketed, but I'd love to see some concepts that are doing something a bit different? Anyone have any recs? #ux
Erica McFaul-Erwin retweeted
Our team is excited to be at HLTH in Las Vegas this week! Thereâs so much innovation in the future of health, and weâre happy to be a part of the journey.
If youâre there, weâre in booth 4756-3 in the Scale Health Pavilion. Come say hi! #HLTH2023
Listen to our children. #GunReformNow
Finding @richwebz tweets super valuable lately as I'm working on a potential agency/business strategyđ„
Many of these feel incredibly familiar. For me, knowing your value and not compromising your sanity are at the heart of it. #freelancer
Dear freelancer,
Some things you'll just have to learn the hard way.
But these are 23 things I wish I knew when I started freelancing nine years ago.
Theyâre in no particular orderâIâm sorry or youâre welcome.
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1. Treat networking as part of the gig. Personal branding is optional; 1:1 connections are not. Do what works for you, but spend at least a few hours each week on something other than client work and admin.
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2. Underpromise, overdeliver. Good writing will only get you so far. Good communication, project management, and questions will get you the rest of the way.
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3. Donât charge per word or per hour (in most cases). Charge per project. Unless that doesnât make sense for you. In that case, charge however the heck you want, just make sure youâre not undervaluing yourself.
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4. Resist the urge to say âyesâ to everything. I know itâs tempting, but youâll thank yourself later when youâre focused on work you enjoy and have a good balance of work instead of running yourself ragged.
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5. Qualify clients first and cut PITA (Pain In The A**) clients ASAFP. Itâs scary to turn down work, but itâs worth it 100% of the time.
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6. Donât do free work. Ever. Itâs never worth it, and the clients you want to work for wonât ask for it, anyway.
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7. This is a business. Treat it like one. Not every single hour is billable, so work that into your pricing.
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8. Youâre a salesperson, too. Take the time to learn sales 101: positioning, active listening, personalized follow-ups⊠all of it will make a difference and help you stand out.
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9. Sometimes working smarter means working harder. Look at each season and ask yourself what you want to accomplish, then get after it. Just donât move the goalposts.
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10. Clients donât pay writers $200/hr; but theyâll pay $1,000 for an article that takes you 5 hours. Theyâll probably pay even more for a case study, so donât sleep on value-based pricing.
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11. Add value wherever you can; make suggestions that are beyond the scope of the project, go above and beyond with your research, and make introductions.
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12. Collect proof and testimonials like theyâre gold; they are. Ask for referrals when it makes sense; theyâll be your biggest source of new projects if you make it consistent.
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13. Donât dream big yet; just get down and dirty in the work, first. Itâs easy to make big plans and a lot harder to land your first big client project.
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14. You can make good money on execution, but itâs a lot easier when you add strategy to the mix. Get to the point where your clients canât imagine replacing you.
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15. Sometimes growth means saying you can do something before youâve ever done it. Everyone learns on the job, and freelancers shouldnât be exempt from getting paid for it.
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16. Get pickyâwith what you work on and who you work with. The more specific you are, the more valuable your offer.
17. Figure out what you like to do and double down there. Thereâs a good chance youâll increase your income as a result.
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18. Open that Google Doc as soon as you get it, just to make sure you have the right permissions and all your questions answered. That way you avoid an awkward turtle moment two weeks later when youâre actually ready to dive in.
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19. Donât forget about taxesâand get professional help with them, probably.
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20. Other freelancers are your community, not your competition. Donât âpassâ on work; âpass onâ work.
21. If you hear "we can't pay that much for this project but we've got a ton lined up" ...run far away.
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22. âWeird vibesâ is more than a good enough reason to pass on a project. Trust your gut and all that.
23. Finally, the freelancerâs golden rule: the more a client is willing to pay you, the easier they are to work with.
Quite the visual. As product people, we often get asked "Can't we just add [insert seemingly easy feature] this sprint?" and this workflow is exactly why we probably cannot đ«Ł
Between multiple debates on naming layers and #ChatGPT, Iâm assuming the next unicorn is AI powered label naming đ€·đ»
Erica McFaul-Erwin retweeted
You know what would be better âbrandingâ for Jesus? Using those 100 million dollars on the priorities of Jesus:
Feed the hungry
Welcome the stranger
Care for the sick
Liberate the oppressed
Love our neighbors
Yes, He gets us.
We donât seem to get him. cnn.com/2023/02/11/us/he-getâŠ
Erica McFaul-Erwin retweeted
Literally all we ever wanted was an edit button and fewer Nazis đ€·ââïž
If youâre near the Javits Center come by and say hi!
Our CTO @Tammangos and Head of UX @EricaErwin here at #TechDay talking with others in the #startup world today.
Ready for the day in NYC to represent @kithandkinapp and #techday. Great to see so many other #startups out there doing their thing đȘ




















