Firmstep (@Firmstep) header
Firmstep (@Firmstep) profile picture

Firmstep

@Firmstep

Firmstep is now Granicus. Find us at @GranicusUK and check out our new govService solution https://nitter.gq/t.co/DbiBRt78nm

 London, England
firmstep.com
Joined March 2009
  • Tweets773
  • Following669
  • Followers505
90Media
Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)Photo by Firmstep (@Firmstep)
One week until #UKSUMMIT2020! Don’t miss out! bit.ly/2T47FjQ
Image from Granicus UK (@GranicusUK)
3
Over 2 million Scottish citizens use our technology. Come and visit our stand at #lgtcdscot to find out more
1
Interesting to catch up with @Firmstep and @GranicusUK today at #lgtcdsw
2
1
2
Really love the sentiment small but smart it really does sum up what @Teignbridge have achieved #lgtcdsw – at South West, England
Image from We are Lean and Agile (@Leanandagile)
2
2
Very impressed with @Teignbridge’s digital transformation to improve waste & recycling services #lgtcdsw
2
2
Firmstep retweeted
Nick Hill (@psfnick) profile picture
Nick Hill@psfnick24 Oct 2019
Love the #SouthWest #localgovdigital massive. Majority of them turned up 30 mins before registration. #lgtcdsw
Image from Nick Hill (@psfnick)
1
3
1
4
Great to be here in Exeter Racecourse supporting #lgtcdsw . Come and talk to us about your future digital engagement and targeted communications! @GranicusUK @Firmstep
1
1
Great to hear from Ryan of @optov about working with @Firmstep to create an online application form for customers applying for a new home 🏘️
Image from Digital Self Service in Housing Conference 2023 (@SelfServDigital)
3
7
Hilary James is up now at #lgtcdyh talking about digital transformation and customer/citizen comms and engagement in #localgov
Image from Matt Johnson (@MafJohnson)
1
2
Hilary Jones discussing customer centric councils and multi-agency working #lgtcdyh #localgov #DigitalTransformation
Image from Firmstep (@Firmstep)
1
3
Councillor Graham Turner and Terence Hudson from @KirkleesCouncil, one of the most digitally ambitious councils we know discussing their vision and how they can reach it #LIDT
Image from Firmstep (@Firmstep)
1
7
11
International ultimate frisbee commentator and superstar DJ @tomstyles talking about his other life. Introducing 5 ways senior leadership can help digital innovators be more successful. #LIDT
Image from Firmstep (@Firmstep)
2
2
4
'Give the citizen the information upfront and avoid the need for contact' Natasha Tewkesbury talking about eradicating unnecessary contact #LIDT
1
Natasha Tewkesbury of Hastings Council discussing the work they have done to create a 'customer centric culture's #LIDT #CustomerExperience
Image from Firmstep (@Firmstep)
Image from Firmstep (@Firmstep)
1
1
What does customer insight mean to you. Question by Cheryl which has generated lots of different answers - #data #intelligence #knowledge #feedback being the top answers #LIDT
1
1
Cheryl Duggan from @DurhamCouncil discussing how they collect and act on customer insight to improve their service #LIDT #DigitalTransformation #data
Image from Firmstep (@Firmstep)
2
2
Ready for delegates to arrive to our Leaders in Digital Transformation Event #LIDT
Image from Firmstep (@Firmstep)
3
‘Your inbox is your to-do list that other people can write on’ Who agrees with this? 🙋‍♀️🙋‍♂️ Albert Freeman presents on how to take back control of your inbox #Granicus19 📩 – at Sheffield, England
1
2
Hilary Jones from @Firmstep (now Granicus!) is up! She is covering how the Firmstep Platform helps create easier, faster, and better customer service! #Granicus19
Image from Granicus UK (@GranicusUK)
3
6
Load more