Supporting our players, 7 days a week.

Cambridge, England
Joined May 2015
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Hi there! My apologies, this would actually be best placed on our Suggestions forum for our devs to consider - forums.frontier.co.uk/forums… :) - Nova
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Replying to @SirWumpus
Hi there, this should now be resolved :) - Nova
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Replying to @JDM12983Gaming
Thanks for letting us know! - Support Zenit
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Replying to @kc_games89
Hi there! The packs should be out now. :) - Support Zenit
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Replying to @bollo___
Hi there! Please send us a ticket via customersupport.frontier.co.… so we can look into this with you :) - Nova
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Hola. Puedes enviarnos un ticket aquí; formcrafts.com/a/ed-mainmenu - Nova
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Hola, si tienes problemas con Elite Dangerous, crea un ticket a través de nuestro sistema de soporte aquí: customersupport.frontier.co.… -JUICE
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Replying to @jayvr98
Hi there! Is this Planet Zoo on Console or PC, please? - Nova
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Replying to @mcmoughin
Hi there! We'd ask that you report this finding over on our Issue Tracker, as this'll place the issue in-front of our QA team for investigation :) - Nova
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Replying to @iSuckFGC
Hi there! This is an issue that we're aware of and should have resolved with the next patch, though we can't say when this will be - my apologies for any inconvenience! - Nova
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Replying to @Duflux195117
Hi there! Looks like that ticket has been responded to! Do reach out if you have any further issues! ~ Viking
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Replying to @FunGaming44
Hi there, You can't, but you can shut down the zoo under management settings if needed. ~ Viking
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Replying to @Duflux195117
Hi there, Our response times are slightly extended currently but you should receive a response soon! ~ Viking
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Replying to @Duflux195117
Hi there, Thanks for reaching out. That's beyond our standard response times. Please ensure you've checked your mailbox for any filtering or junk settings and we'll check this end to make sure there's no issues on our front too! You should hear from us soon! ~ Viking
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Replying to @TheRealToucan07
Hi there! The Issue Tracker report has been acknowledged by our QA team so please rest assured that we're looking into it :) - Nova
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Replying to @pprovart
Well perfect! Happy to hear that's sorted for you now. :) - Support Zenit
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Replying to @pprovart
Hey there! Feel free to try again now. :) - Support Zenit
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Hi there! Once a carrier is decommissioned, it's not possible to recommission it I'm afraid. As you would have had credits returned to you, you should be able to purchase a new one :) - Nova
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Hi there! Are you able to try the above link through an alternative web browser or device at all? - Nova
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