@GetSTORD

The physical intelligence layer for independent commerce. Fulfillment, software, AI, and robotics that help brands surpass Prime.

Atlanta, GA
Joined September 2015
Stord has acquired AMS Fulfillment, our largest acquisition to date. The deal adds 10M annual orders and roughly 1.3 million square feet to the Stord network, powering premium beauty, wellness, and high-velocity DTC brands. Stord is transforming commerce. With over $15B in annual GMV, 1,000+ brands, and 100+ fulfillment locations worldwide, our scale, fulfillment infrastructure, commerce technology, and applied AI and robotics have rapidly separated us as the leader in our category. AMS is Stord’s twelfth acquisition and follows a $250M Series F in May and a $400M credit facility led by Citi earlier this month. More volume drives faster delivery, lower costs, and greater efficiency, while every order processed makes our network smarter through AI and automation. Our continued investment in Stord Labs further accelerates that flywheel. Brands want the speed and reliability of Prime while keeping the personal touches that set them apart. Stord is building the physical intelligence layer for commerce that makes that possible. Read the full announcement: stord.com/newsroom/stord-acq…
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We've grown rapidly since our Series F, and we aren't slowing down. This funds more facilities and infrastructure, faster robotics out of Stord Labs, and deeper commerce software and AI, all spinning our flywheel faster.
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Today we closed a $400 million credit facility, led by Citi and joined by Morgan Stanley and JPMorgan, at nearly double what we went out seeking. With the Series F, that's $650 million in capital and committed credit behind Stord this year alone. Concurrently, Bill Zerella joins as CFO and Mark Wayland joins as CRO.
🤖 Made with AI
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Europe isn't a hard market to enter. It's hard to enter casually. 80% cart abandonment from surprise checkout costs. UK shoppers who expect same-day delivery and free returns. Germany, France, and the Netherlands each running their own consumer logic. Different rulebooks, zero tolerance for figuring it out live. The brands that scale get inventory, returns, and compliance right before the first order ships. The ones that don't find out from a bad review instead. Check the comments to see what actually separates brands that scale in Europe from the ones that retreat: stord.com/blog/how-us-ecomme…
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The people running some of the best independent brands in commerce filled a room at Cipriani Wall Street last month. Stord was proud to be a supporting partner at the inaugural Golden Cart Awards, presented by Klaviyo and curated by CartStars, recognizing leaders and teams across e-commerce and retail. The room was almost entirely brand-side: Black tie, seated dinner, and hosted tables built around curated introductions. These are the operators and founders we build for. Sharing a table with the folks who actually own growth and customer experience at their brands made for a better conversation than any booth could. 🥂Congratulations to every honoree, and thank you to Klaviyo and CartStars for a first edition that set the bar for those to come.
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We’re hiring for 4 VP roles! Building something at this scale doesn't run on generalists. Every function inside Stord is either compounding the network, the software, or the AI on top of it. Right now four seats are open at the level that shapes how those three things move together.
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Is this you, or do you know someone who’s a perfect fit? Get the full job descriptions below. VP, Customer Experience: stord.wd503.myworkdayjobs.co… VP, Product, Commerce: stord.wd503.myworkdayjobs.co…
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VP, Internal Systems & IT: stord.wd503.myworkdayjobs.co… VP, Fulfillment Planning & Optimization: stord.wd503.myworkdayjobs.co…
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The UK just got a new home for e-commerce. On 12 November, we're bringing The Stord Experience to Mercedes-Benz World, and we're gathering the founders and leaders behind the UK's fastest-growing e-commerce brands to be part of it. One day, built for the operators running the UK's fastest-growing e-commerce brands.
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This is Stord's official UK launch: one platform for fulfillment, software, AI, and robotics, built to grow revenue, reduce costs, and give every customer a delivery experience worth coming back for. Spaces are limited and by invitation. Request your place at the link in the first comment.
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From Malibu to Manhattan, we're closing out the Stord Summer Roadshow this week. We've got Founderland in California on October 1, and the last Stord Dinner Series on October 6 in New York. Different coasts, different rooms, same crowd we've spent all summer getting to know: the people driving the future of commerce. To everyone who joined us at a table this summer: thank you for building this with us.
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77% of consumers say they think more favorably of brands that invest in well-designed packaging. Yet only 36% of e-commerce brands include an insert or sample inside the box. That's an exponential gap when you consider that the box is one of the few moments where a customer has a brand’s undivided attention.
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A first-time buyer often receives the same insert as someone placing their sixth order. A VIP gets the same message as a customer who purchased once during a promotion. Much of the customer intelligence that shapes the digital experience never makes it into the physical one. In our latest blog, Sr. Product Manager Anna Khomenko explores why the post-purchase physical experience is one of the most underleveraged channels in commerce, and what the brands pulling ahead are doing differently.
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