AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online.

United Kingdom
Joined February 2016
Greg Kihlström talks with David Geffen from Glassbox about taking analysis of user session to the next level using #AI - no more watching sessions in real-time. 📺 Watch the full video: buff.ly/4c8c3mZ
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🔐 Don't miss @GlassboxDigital's webinar on 1st November 2023! 🌐 Join us for a deep dive into Nine Strategies for Successful Digital Account Opening on 1st November, 2023. Register for free now! fintechfutures.com/2023/10/w… #DigitalAccountOpening #FintechTransformation 🚀📊
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Glassbox retweeted
Catch the replay! ▶️ If you missed Bridging the Gap: How Technical and CX Teams Collaborate for Digital Experience Excellence with @GlassboxDigital take a look on demand. 👀 discover.glassbox.com/how-te… #ccxp #cxpa #customerexperience #CX
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In today's blog, Andrew Stacy, Digital Conduct Risk and Compliance Director @GlassboxDigital, discusses @TheFCA's review of firms’ progress with their Consumer Duty implementation plans and tells us about the readiness of digital channels. ukfinance.org.uk/news-and-in…
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product vision is one of the most important artifacts a company needs to succeed. it paints the future you're trying to create from the perspective of your customers. it answers the question: how does their world get better from it? a great product vision guides the team.
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"Your customers will always tell you where the problems are in your site’s journey; listen to customer feedback and make changes accordingly to effectively optimize!" — @GlassboxDigital #cnwebinars #customerjourney #ecommerce #optmization
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🎥Webinar TODAY: 4 Steps to Journey Optimization in an Uncertain Economy 🗓️Wednesday, Feb. 22nd, 2 pm ET // 11 am PT 🗣️Tailored Brands, FULLBEAUTY Brands, @MACcosmetics, @GlassboxDigital, @CommerceNext 📲Register now: hubs.ly/Q01D50XS0 #Ecommerce #Retail #cnwebinars
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Its critical that the voice of the #customer be there in #business decision-making. When you have it, it makes things so much easier because you're operating from a place of insight, you're not guessing. #transformation #digital
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Based on 10m+ sessions across 400+ orgs, @GlassboxDigital reveal 10 common UX problems & how to fix them. 🛠 Grab your copy & learn: ✅ Best practices for UX issues 💡 Its importance to digital experiences ❓ The elements for good UX Get yours 👇 productledalliance.com/10-co…
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Glassbox retweeted
Join us to hear from Hadar Radzinski with @GlassboxDigital for tips on how CX professionals can surface the voice of the silent, improve issue resolution and identify growth opportunities that propel CX. #customerexperience #cx #VoC #cxpa linkedin.com/video/event/urn…
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Glassbox retweeted
Thank you to our CX Day sponsor @GlassboxDigital 🎉Discover great CX resources, videos, whitepapers, and more here 👉 cxpa.org/get-involved/cxday/… #ccxp #cx #customerexperience #customer #customerjourney #customercentricity #CXDay
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We’re excited to sponsor 
#eTailAustraliaConnect as leading retailers share their latest strategies to support your eCommerce and digital marketing priorities. Learn more about the event here! ow.ly/cXXS50KtzmG
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Glassbox is attending the Customer Experience in Financial Services conference on 6 September 2022. If you're attending, be sure to stop by and chat with us about a top-notch solution to optimize your digital journeys. 📱🗺️ Find info about the event. 👉 ow.ly/vvOa50KtAVW
Predictions: How Data And AI Will Shape Business Growth In 2022 hubs.li/Q014vTnf0 Written by @yaronm1 of @GlassboxDigital
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Break Down Silos And Improve Productivity With These Emerging AI Technologies hubs.li/H0_Pck80 Written by @yaronm1 of @GlassboxDigital
Glassbox retweeted
We'd love to see you next week in our webinar with @LaRedouteUK and @GlassboxDigital. Join us November 17th in pioneering solutions to problems you didn't even know you had. Sign up today: loom.ly/XJpjfO8
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Glassbox retweeted
We've moved the date! Sign up to our webinar with @GlassboxDigital and @LaRedouteUK next week November 17th. Invest a small amount of your time and trust in us to discover how digital experience analytics can drive your retail growth loom.ly/XJpjfO8
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On-demand webinar on enabling digital self service through member portals and mobile apps in healthcare insurance with CX Analytics. bit.ly/319nDPR #healthcareinsurance #digitalexperience #CX #customerexperience @GlassboxDigital
Glassbox retweeted
REO is proud to announce our webinar "Design a better experience" with speakers from @GlassboxDigital and @LaRedouteUK! Join us on November 10th as we share insights to dramatically improve the experience of your customers. Register for your slot now: loom.ly/XJpjfO8
Learn about the Customer Experience Analytic solutions that have proven to meet the toughest data privacy and HIPAA requirements faced in the health insurance industry. #healthcareinsurance #insurance #digitalhealth @GlassboxDigital bit.ly/3mlBNpV
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