@HESKdotCOM

A simple, secure and FREE user friendly help desk!

hesk.com
Joined October 2014
  • Tweets228
  • Following17
  • Followers727
18Media
HESK 2.8.11 is out! We released it to help those still using HESK 2.x move to modern PHP versions (PHP 8.4 and PHP 8.5). Check for updates: Admin panel → Settings → in the "Checking status" box, click "Update HESK". Or, upgrade to Hesk 3 instead: hesk.com/download.php
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By now, you have already heard about the two critical PHP vulnerabilities: php.net Make sure your servers run a patched version of PHP. Hesk Cloud servers have already been patched.
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#HESK 3.7.13 has been released, fixing a few bugs while we work on 3.8.0. To upgrade your help desk: 1. login to your Hesk admin panel 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts will be upgraded automatically.
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#HESK 3.7.12 has been released. This is a security and bug-fix release. To upgrade your help desk: 1. login to your Hesk admin panel 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts will be upgraded automatically.
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#HESK 3.7.11 has been released. This is a security and bug fix release. To upgrade your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts have been patched or upgraded automatically.
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If you use and love Hesk, we would appreciate a review at G2 here: g2.com/contributor/hesk-g2-r… Thank you for supporting Hesk 👍
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#HESK 3.7.10 has been released, fixing an issue with POP3 fetching. To update: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions If you are on 3.7.9 and are using POP3 fetching, you should upgrade immediately.
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#HESK 3.7.9 has been released. This is a security and bug fix release. To upgrade your help desk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts have already been upgraded.
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#HESK 3.7.8 has been released. It includes important security and bug fixes. Please upgrade as soon as possible: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts have already been upgraded.
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If you are running CPanel on your web servers, make sure you are patched against CVE-2026-41940 support.cpanel.net/hc/en-us/… Hesk Cloud servers have already been patched and preventively scanned for compromised session files.

Security: CVE-2026-41940 - cPanel & WHM / WP2 Security Update 04/28/2026

Latest Article Changes:05/11/26 02:58PM CST: Updated section titles.05/07/26 06:00PM CST: Updated CL6 tier instructions.05/05/26 05:14PM CST: Added patched versions for 11.94 and 11.10205/04/26 08:...

support.cpanel.net
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Credit to @watchtowrcyber - following
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#HESK 3.7.7 has been released, fixing a knowledgebase management bug. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically.
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#HESK 3.7.6 has been released, improving WCAG 2.1 AA compliance and fixing a few bugs. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically.
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#HESK 3.7.5 has been released, fixing a few bugs. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud accounts have already been updated.
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#HESK 3.7.4 has been released, fixing an issue with saving themes. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers, relax, you will be updated automatically.
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#HESK 3.7.3 has been released, fixing a bug and making some minor improvements. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically👍
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#HESK 3.7.2 has been released, fixing an issue in upgrades from pre-3.7.0 version. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically👍
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#HESK 3.7.1 has been released, improving upgrades from Hesk < 3.5 and runs on PHP 5.6. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically👍
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#HESK 3.7.0 has been released, featuring: - staff permission groups - deactivating staff members - modifying public UI from the admin panel - processing of To/Cc emails in email to ticket - loads of other improvements Release notes: developers.phpjunkyard.com/v…
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Hesk 3.7.0 BETA (test version) is now available for testing: - edit public side colors from admin panel - permission groups - deactivate users - improved handling of customer names/emails - and a lot more! See more info here: developers.phpjunkyard.com/v…
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