
Caffeine fuelled economics graduate. Associate Director of Research at @HFSResearch
Cambridge & Stamford, England
Joined November 2018
- Tweets243
- Following322
- Followers222
- Likes153
Sam Duncan retweeted
India's tech services industry on a whole new growth trajectory as we emerge from the pandemic... HFS Research Krupa K S Martin Gabriel M @HFSSamDuncan @saurabh_hfs Thomas Reuner @teardowngeek @RalphADiaz1 @RohanK_Health @ElenaLCh…lnkd.in/dEdJH-hj lnkd.in/dH6WygV4
Sam Duncan retweeted
My first immersive virtual conference experience at @HFSResearch . Great format and the content and lineup is proving to be deeply refreshing. #hfssymposium #DigitalTransformation
Sam Duncan retweeted
Blockchain in action...a great example of an emerging tech solving a real world problem.
Congratulations IBM Jason Kelley @episcini
HFS Research @pfersht @HFSSamDuncan lnkd.in/eHjzjsp
Sam Duncan retweeted
Replying to @Wipro
@Wipro's acquisition of @Capco looks like Yahtzee on paper. It must create a compelling end-to-end value proposition for its BFSI clients to make it succeed. @rajan_kohli1 @gssahni @yellowbeettle @pfersht @HFSSamDuncan @saurabh_hfs #BFSI
hfsresearch.com/research/if-…
Sam Duncan retweeted
In recent years #fintech has taken the BFS industry by storm, one such firm is @wnsholdings. Here @HFSSamDuncan & @ElenaLChristoph spoke with WNS & some of their growing roster of disruptive clients to find out more about their unique market move.
hubs.ly/H0C4jsR0
Sam Duncan retweeted
"Celonis’ newly launched EMS solution brings it one step closer to being THE platform where work gets done." - @HFSResearch
We couldn't have said it better ourselves. cc: @ReetikaFleming, @HFSSamDuncan
#ExecutionManagement
hfsresearch.com/research/hfs…
Sam Duncan retweeted
Here @ReetikaFleming & @HFSSamDuncan reflect on how @Celonis are doubling down on the Triple-A Trifecta & why Integromat is a clever complement to enable stitching #automation workflows in its Execution Management System (EMS). #analytics #AI
hubs.ly/H0zMzCT0
Sam Duncan retweeted
.@HFSResearch calls out Infosys as industry's safe pair of hands with the stable, consistent leadership infy.com/2GkYrLO #InfosysAnalystMeet @pfersht @ElenaLChristoph
Sam Duncan retweeted
Infosys' success equation, literally!
Good one @pfersht @ElenaLChristoph @HFSSamDuncan @MelissaJaneOB HFS Research
Read more on our takeaways from Infosys’ Virtual Analyst and Advisors Event here: lnkd.in/eB8eYGc
Sumit Virmani @suyog…lnkd.in/eDwXMYp
Sam Duncan retweeted
As @ElenaLChristoph, @pfersht, @MelissaJaneOB & @HFSSamDuncan attended the @Infosys Analysts & Advisors Event, they reflect on how the stars have aligned & identify the elements we think have contributed to their rise.
#Digital #Automation #Cloud
hubs.ly/H0wn1n40
Sam Duncan retweeted
#ProcessIntelligence technologies are critical change agents, yet, we're only on the cusp of what’s possible.
Here @ReetikaFleming & @HFSSamDuncan examine the key vendors & focus on the outcomes they're providing.
#Cloud #Automation #AI #Analytics
hubs.ly/H0vH2pC0
Sam Duncan retweeted
HFS’ 10 actions to align BPO with the Pandemic Economy. My personal favorite is point 6: Selling in the “have-to-have” economy requires expanding the view of the traditional “people, process, and technology” paradigm to include data and change management.…lnkd.in/ehqtdjv
Sam Duncan retweeted
Superhero, sidekick, striver or straggler - who do you think you are?
Join this webinar next week as we reveal the key findings from our latest research with 900 executives across the G2000 to understand the impact of #Covid19 on the adoption of emergi…lnkd.in/eyVRC-P
Sam Duncan retweeted
As @Infosys won a landmark deal with asset management firm Vanguard Financial @ElenaLChristoph and @HFSSamDuncan dug into why the win and the timing were so notable.
#BPO #Digital #DigitalTransformation
hubs.ly/H0tjsvK0
Total revenue of €1,616 million means a decline of -3.4% YoY in Q2 2020 for @tsystemscom, following a -0.1% YoY decline in Q1 2020. Operating margin remained the same at 6.1% in this quarter. #ITServices #Quarterly #Earnings
Reported revenue of $222.5 million means a decline of -8.6% YoY for @exl_service. In this quarter operating margin also fell to 4.4%, and management announced guidance for 2020, expecting a decline between -5.4% YoY and -7.0% YoY #ITServices #Quarterly #Earnings
Total revenue of ¥530.9 billion in Q2 2020 means small growth of 0.7% YoY for @NTTDATAServices and operating margin fell slightly to 5.1% in the quarter. #ITServices #Quarterly #Earnings


















