@HGSdigital

Transforming customer experiences.

 Chicago, IL
hgs.cx/digital/
Joined September 2012
  • Tweets5.8K
  • Following203
  • Followers464
1.8KMedia
I am joined by David Morton, Chief Revenue Officer and Chief Customer Officer @HGSdigital. David offers an in-depth perspective on the transformative role of artificial intelligence (AI) in customer service. techblogwriter.co.uk/hgs/
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HGS Digital retweeted
Zappix@Zappix7 Mar 2022
The #RoadsideAssistance process can be stressful for customers and expensive for businesses. See how we worked with our partner @HGSdigital to deploy #VisualIVR and transform long, cumbersome calls into seamless visual experiences under 90 seconds long: hgs.cx/case-studies/visual-i…
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HGS Digital retweeted
Zappix@Zappix13 Oct 2021
The #RoadsideAssistance process can be stressful for customers and expensive for businesses. See how we worked with our partner @HGSdigital to deploy #VisualIVR and transformed long, cumbersome calls into seamless visual experiences: hgs.cx/case-studies/visual-i…
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HGS Digital retweeted
AnnaSabryan@0mniNet9 Mar 2021
What does the voice of the customer look like in 2021 and what to do about it? by @RingCentralUK customerthink.com/what-does-… via @CustomerThink #CX
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HGS Digital retweeted
HGS@LifeAtHGS20 Oct 2020
We’re proud to announce that @TeamHGS has been recognized at the @AutomationAnyIN IMEA Partner Awards 2020, as their #Innovation Partner of the Year – Payer Segment – India for leveraging #IntelligentAutomation in the #Healthcare Payer area. Congrats, team! @HGSdigital #TeamHGS
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Ivan Kotzev@IvanK_NH27 Jan 2020
New @teamhgs #CognitiveCX profile available for #NelsonHall members. Details on delivery structure, IP and technology partnerships, client examples in healthcare, travel, & investment areas research.nelson-hall.com/sea… #automation #robots 🤖 #Cloud @HGSdigital @NHInsight
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HGS Digital retweeted
Virgil Wong@virgilwong25 Nov 2019
As quoted in @Forbes, here are my observations of @savehoney's "sweet success secrets" in future-forward data and digital CX design – which helped lead to its $4B acquisition by @PayPal. Thanks, @ttaulli (via @HGSdigital): forbes.com/sites/tomtaulli/2…
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In today’s #omnichannel world, combining all your touchpoints across web, mobile, email, ads, etc. is critical for better #engagement and conversions. That combination of touchpoints is hyper-#personalization, and we can show you how it's done: prgress.co/2XfLzeg
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HGS Digital retweeted
Tealium
@tealium5 Apr 2018
Riddle: How can you benefit from a Customer Data Platform? Stop by the @ElementSolution booth with the correct answer to claim your prize!
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To protect your #data from hackers you need #security across your entire stack from chip to supply chain to apps & end-users. We can help you keep safe. Discover your @OracleSecurity survival kit. ora.cl/g2Yx6
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HGS Digital retweeted
Tealium
@tealium5 Jan 2018
Tealium named one of San Diego's Top B2B companies in 2018 @G2Crowd xitter.cf/G2Crowd/status/9493969…
G2
@G2dotcom5 Jan 2018
San Diego is in the Spotlight! #B2B heavy hitters are enjoying: - The Craft Beer Capital - A lot less traffic than LA - One of the best cities to start a business (@Forbes) See why @BuildFire, @SeismicSoftware, @HouseCall and others make their home there: bit.ly/2CKp7T2
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This Chatbot Can Teach You Therapy Exercises @Bloomberg bloom.bg/2zFVO2a #WoeBot #Chatbot #NLP #AI #MentalHealth
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“This is the most important thing we have done in a long, long time.” Replay the highlights from Larry Ellison’s opening keynote at #oow17. – at San Francisco, CA

Keynote Highlights: Larry Ellison at Oracle OpenWorld

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Malaysia. selected as Oracle's Asia Pacific ‘Digital Hub’. One key factor - SMEs across 22 countries. #APAC #Cloud ora.cl/zr0Rk
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Cloud, data & a supersonic car: How does a 1000mph car relate to the real-world? Join @JAbel_Oracle at #CloudSummit ora.cl/hY76u
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Introducing @Oracle’s next-gen #cloud apps: see how they help orgs meet rising customer expectations. @OracleProfit ora.cl/In3gZ
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We’re giving you 30 days and $300 in free credit to see how everything works. ora.cl/Zu7ax
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HGS Digital retweeted
Cargill@Cargill21 Aug 2017
Sustainability is the future of personal care. How #cosmetics are improving through better ingredients & innovation bit.ly/2vWsXT7
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HGS Digital retweeted
Oracle
@Oracle11 Aug 2017
How Lloyds Banking Group is leapfrogging from on-premises #finance to the cloud. bit.ly/2wIxo34 #ERP @OracleERPCloud
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Find out why Oracle predicts that 60% of IT orgs will move systems management to the #cloud by 2020. ora.cl/Ns0f9
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