Hughes Insurance

Thank you @PSRebecca for sharing your experience of great customer service at @HughesInsurance on this mornings breakfast show! We can confirm that we have acknowledged and rewarded your advisor with Shine Points which is our staff recognition programme. Thank you😊

Hi Jake, sorry to hear you've had this experience. Please send us a pm with your phone number and we will get one of the team to call you.

We are sorry to hear you've had this experience. If you would like one of our team to get in touch please send us a pm with your phone number and we can get the team to call you.

Hi Darren, you should receive your documents through in a couple of days once our validation team issues them.

Hi Katie, our team will email your certificate with your document pack to you as soon as possible.

Hi Clare, sorry to hear you have had trouble getting through to us. Please send us a dm with your details and we can arrange for someone to call you.

Hi John, thanks for getting in touch. I have asked our team to call you as soon as possible. Apologies for the wait time you have experienced this morning.

Hi John, we value your feedback as we're always striving to improve our online customer journey. We are sorry that you feel your experience was not as you expected. Please send us a private message if you would like a call from our team to explain why you were directed to call us

Hi John, we are sorry to hear you have been unable to get a quote online. Please send us a private message with a contact number and your quote reference and we can arrange for one of the team to call you.

Merry Christmas & Happy New Year to all of our Twitter followers! 🎄

Hi Michael, thank you for your feedback. We are sorry that you have not had a positive experience and we apologise for any inconvenience caused.

Hi Niamh, please send us a private message with your contact details and we can arrange for one of our team to call you back.

Hi Sean, if you give us a call on 028 9181 7375 our customer service team will be happy to discuss your policy with you.

Good Morning, we are sorry to hear about your wait time. Please send us a private message with your telephone number and we can arrange for one of the team to call. Many Thanks - Hughes Insurance

Hi Emma, please send us a private message with your contact details and we can arrange for our Customer Service Team to call you to discuss changing your vehicle. Many Thanks - Hughes Insurance

Hi James, please send us a private message with your details and I will ask one of the team to look into it for you. Many Thanks- Hughes Insurance

Good Morning Jane, please send us a private message and we can certainly pass this on to our team who can look into it for you. Many Thanks- Hughes Insurance.

Hi Lindsay, thank you for bringing this to our attention. We note your comments and your case has been passed to our complaints team, who will contact you in due course. Many Thanks - Hughes Insurance

Hi Pete, we are sorry to hear about your mum's circumstances. Please send us a DM with some information and we will have our team investigate this for you. Many Thanks- Hughes Insurance.

Hi Robert, if you require a Green Card you can request one here: hughesinsurance.info/greenca…. Many Thanks- Hughes Insurance