InVision services shut down on December 31, 2024 but this isn’t goodbye. Follow @MiroHQ to stay in touch and continue the journey with us.

Hi Adam! Would you kindly write in to InVision Support (help.invisionapp.com/hc/en-u…) with any details you have so we can look into this error? Thanks! -Anthony

I'm afraid that's not possible since the app was decommissioned. I'm sorry for not having better news for you. Don’t hesitate to reach out again if you have further questions. Best, ^Maria

Hi Yudhi! Yes, we officially decommissioned the Studio app in January. Let us know if you have any additional questions! ^Maria

Hi Craig, sorry to hear you're encountering this issue. Would you mind sending us a DM with your email address so we can take a closer look into this? Thanks! ^Maria

If you're still unable to download the ebook, send us a DM and we can look into this further. Thanks! - Anthony

Thanks for providing that! The link still works to download the ebook. What issues are you having when downloading it? Try an incognito or different browser and let me know if that works.

Hi there! Would you be able to provide the link where you are attempting to download the ebooks and I can look into this? Thank you!

Hi there! I'm glad to hear you are enjoying using InVision! Feel free to reach out if you have any questions or need help. - Anthony

Hi Gustavo, sorry to hear you feel this way. Would you be able to DM us with your feedback and troubles you're encountering? We'd be happy to help and answer any questions. Thanks! ^Maria

Hi Manuel! We appreciate the kind words and feedback on InVision. Please feel free to stay in touch and/or keep an eye on our Twitter account for the latest updates on InVision. - Anthony

Hi there, I'm sorry you're unable to DM us. You can submit a InVision Support ticket with any issues you are facing here: help.invisionapp.com/hc/en-u… Thank you!

We are here to help! Please do DM us or reach out to ur Support team if there is anything we can assist with. Thank you!

Apologies for any troubles you experienced with your prototypes! We'd like to investigate what might've gone wrong here. If you wouldn't mind, can you please DM us the email address associated to your account and the name of the prototype you were working on? Thanks

Hello Sam! Apologies for any troubles accessing your documents when returning to your account. If you can please DM us the email address associated with your account so we can review further what happened with your projects. Thank you! ^FG

Hello, Thanks for reaching out to us regarding your account access and we're sorry to hear you're encountering an issue. We have no received any reports of our site being down. Can you should us a DM so that we can troubleshoot this with you? Thank you, Mark

You're most very welcome, Maggie. We want to make our products the best they can be for all users and your feedback is essential to this goal. Thank you for reaching out and providing it to us. Have a great rest of your week - Mark

Hi Maggie, I do apologize for any misunderstanding. I do not believe we have changed any, however I can certainly pass on feedback for additional colors to our product team so that they can look into adding them in a future update. Mark

Hi Maggie, thanks for reaching out to us regarding sticky notes. We currently offer 8 different colors for sticky notes. When you click on your sticky note, the color picker should appear in the toolbar. If you're not seeing this, please shoot us a DM - Thanks, Mark