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Industry leading SaaS platform for experience and satisfaction helping payers increase lifetime member value, drive growth, and improve overall profitability.

Baltimore, MD
Joined May 2019
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Introducing inGAGE IQ + IQ Agent โ€” enterprise-grade AI for healthcare outreach. ๐ˆ๐ ๐ข๐๐ž๐ง๐ญ๐ข๐Ÿ๐ข๐ž๐ฌ ๐ฐ๐ก๐จ ๐š๐ง๐ ๐ฐ๐ก๐ฒ. ๐ˆ๐ ๐€๐ ๐ž๐ง๐ญ ๐จ๐ซ๐œ๐ก๐ž๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ฌ ๐ก๐จ๐ฐ ๐š๐ง๐ ๐ฐ๐ก๐ž๐ง. Members act. Simple as that. #Healthcare #AI #HealthPlans #MemberEngagement
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How ๐ข๐ง๐†๐€๐†๐„ ๐ˆ๐ works: T๐ฒ๐ฉ๐ž: "Find members needing prescription help" ๐€๐ˆ ๐š๐ง๐š๐ฅ๐ฒ๐ณ๐ž๐ฌ: Claims, pharmacy, satisfaction data ๐ˆ๐๐ž๐ง๐ญ๐ข๐Ÿ๐ข๐ž๐ฌ: Members at risk of non-adherence ๐ƒ๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฌ: Segmented list + template L๐š๐ฎ๐ง๐œ๐ก: Multi-channel outreach
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๐€๐ฌ๐ค: "Which members are likely to give poor CAHPS scores?" ๐†๐ž๐ญ: 8,234 members identified with reasons ๐“๐ข๐ฆ๐ž: 60s โ€ข Co-developed with Microsoft's Healthcare AI โ€ข Proven with 10M+ members ๐“๐ก๐ž ๐Ÿ๐ฎ๐ญ๐ฎ๐ซ๐ž ๐จ๐Ÿ ๐ก๐ž๐š๐ฅ๐ญ๐ก๐œ๐š๐ซ๐ž ๐š๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐ข๐ฌ ๐ก๐ž๐ซ๐ž
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Confession from health plans: "We abandon 30% of campaign ideas due to setup complexity" Members not getting help. CAHPS scores suffering. All because setup takes too long. ๐–๐ก๐š๐ญ ๐œ๐š๐ฆ๐ฉ๐š๐ข๐ ๐ง๐ฌ ๐ก๐š๐ฏ๐ž ๐ฒ๐จ๐ฎ ๐š๐›๐š๐ง๐๐จ๐ง๐ž๐? #HealthcareReality #MemberEngagement
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๐‚๐€๐‡๐๐’ ๐ฌ๐ฎ๐ซ๐ฏ๐ž๐ฒ ๐š๐ฉ๐ฉ๐ซ๐จ๐š๐œ๐ก๐ž๐ฌ. ๐Ž๐ฉ๐ญ๐ข๐จ๐ง ๐€- Scramble through data for weeks ๐Ž๐ฉ๐ญ๐ข๐จ๐ง ๐- Ask "Who needs intervention?" and get answers in seconds 1.2M members chose B. ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐Ÿ’๐Ÿ% ๐ซ๐ž๐š๐œ๐ก ๐ซ๐š๐ญ๐ž Which will you choose? #CAHPS #QualityScores
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Your competitors are running 5x more campaigns than you. Not because they have more staff. Because they spend minutes on setup, not hours. While you're still segmenting, they're already engaging members. Speed matters in healthcare. #CompetitiveAdvantage #HealthcareInnovation
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Which members will give us poor CAHPS score? This question just took a Medicare Advantage plan 4 hours to answer. ๐“๐ซ๐š๐๐ข๐ญ๐ข๐จ๐ง๐š๐ฅ ๐Œ๐ž๐ญ๐ก๐จ๐: 4 hours to identify at-risk members ๐–๐ข๐ญ๐ก ๐ข๐ง๐†๐€๐†๐„ ๐ˆ๐: 30 sec to identify 8,234 at-risk members #HealthcareAI #CAHPS
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Quick math for health plan leaders: Hours per campaign setup: 6 Campaigns per year: 50 Per hour analyst cost: $100 In setup time alone: $300K That's before a single member is contacted. ๐“๐ข๐ฆ๐ž ๐Ÿ๐จ๐ซ ๐š ๐œ๐ก๐š๐ง๐ ๐ž? #HealthcareInnovation #StarRatings #DigitalHealth
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Your quality analyst just opened 6 spreadsheets. Downloaded 4 reports. Spent 3 hours finding at-risk members. Tomorrow they'll do it again. There's a better way. inGAGE IQ transforms natural language questions into campaign-ready templates in 60 seconds. #HealthcareAnalytics
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The AI That Speaks Healthcare STARRING: โ€ข Natural language processing by enterprise grade LLMโ€™s โ€ข 250 billion data points โ€ข 20+ predictive models โ€ข Your questions, answered in seconds Transform your 6-hour process into seconds. #inGAGEIQ #HealthcareRevolution
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FOR TOO LONG, HEALTH PLANS HAVE SUFFERED IN SILENCE. 6 hours per campaign. 300 hours per year. Thousands of members unreached. UNTIL NOW. Meet ๐ข๐ง๐†๐€๐†๐„ ๐ˆ๐: The AI That Speaks Healthcare #inGAGEIQ #TheWaitIsOver
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Meet Sally: Confused by Medicare, overwhelmed by options. With inGAGEโ„ข, her plan transformed complexity into clarity, earning her trust and loyalty. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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Behavioral segmentation that continuously learns. Because your members evolve, and your engagement strategy should too. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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Real-time insights in 30 seconds. Because healthcare decisions shouldn't wait for quarterly reports. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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๐Ÿง  AI Revolutionizing Member Engagement: Ready to Level Up? Discover how AI shifts health orgs from reactive, one-size-fits-all interactions to proactive, ultra-personalized connections. Dive in: lnkd.in/g-zF7h_H #AI #MemberEngagement #HealthcareAI #HealthcareStartup
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HEDIS, CAHPS, HRAโ€”acronyms that matter. Results that count. Intelligence that scales. That's the inGAGEโ„ข difference. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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Every question leads to another call, another email, another dead end. We're breaking this cycle with intelligent, continuous engagement. Visit insightinhealth.com to know more. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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Todayโ€™s healthcare members expect personalized, intuitive digital experiencesโ€”not outdated, one-size-fits-all portals cluttered with endless menus. ๐Ÿ‘‰ Read the full article here: insightinhealth.com/resourceโ€ฆ #HealthcareInnovation #MemberEngagement #DigitalHealth #Personalization
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23% drop in benefits complaints. 35% fewer service calls. Numbers that translate to better experiences and operational savings. To learn moer visit insightinhealth.com #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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Healthcare that anticipates needs isn't futuristicโ€”it's here now. Our platform predicts and prevents instead of reacting and repairing. #Healthcare #Insurance #Medicare #Medicaid #ACA #MedicareAdvantage
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