IamMK

@Toyota_India @vikramkirloskar @ManasiKirloskar I booked Innova Hycross on 17 June, 2023 at Castle Toyota Jalandhar and paid 50k as advance. Although waiting period was 6-8 months, I have been told that they can arrange in 2-3 months. After booking, I didn’t receive any communication from Toyota via text message as they uploaded wrong contact number so that I couldn’t track the status. Further after multiple reminders, they didn’t share tracking number with me, as they uploaded wrong number deliberately. Their staff Ms Neha and Mr Kishan, rarely picks the call as the car is selling like hot cakes and they don’t give damn about the customers of hot selling products, however if I had to buy Hilux or Camry they would have dealt differently. I can share screenshots of the calls and whats app messages over email. Despite of booking the car in June, I received the catalog via whats app in August after multiple reminders to Ms Neha. After 3 months, they gave up and said we can’t deliver the vehicle, so I had to buy Xuv 700. I requested for the refund to Mr Kishan on 16th September, Saturday to process the refund and it’s been a week I haven’t received any response. Further, I tried to reach out Mr Kishan on call multiple times but no response or call back as usual. I informed Ms Neha as well on Wednesday about the refund, but there was no response or action. Dealership is far away from where I live and I cannot visit every time for chasing them up. I don’t know how their executive can put wrong number on toyota website whereas on booking receipt Ms Neha shared with me, my contact number is correct. I have been informed by multiple sources, that they are involved in malpractices of taking extra premium from customer to deliver Hycross in short time, whereas genuine customers would give up after waiting. I am using Honda Car and their service is top notch. I never expected such horrible experience from Toyota. I would request you to please escalate this to concerned department so that no one else faces such harassment from Castle Toyota staff in future. Thank you Sachin Saluja

There’s so much negativity on Twitter from few days. If you focus on improving yourself, you won’t have much time left to analyse others critically. Retailers will still get lured by easy money tactics and it’s ok to expose scammers, but move on ! Don’t make mountain out of a molehill.

In last 2,900 points rise in Nifty, there haven’t been retracement of more than 2.25%. Bears are hungry from long time and can be wildly anytime. Stay cautious with your longs – at Jalandhar, India

Sachin Saluja option trader: ETMarkets Trade Talk: This Jalandhar CA turned option trader and made most money in bearish moves - The Economic Times m.economictimes.com/markets/…